I just wanted to share my recent experience with Ceylon Blackwell and Eberlestock. I recently needed to send my Gunslinger II back to Eberlestock for a simple repair. Since I bought the pack through Ceylon, I explained the issue to him. Without even being asked, Ceylon contacted Eberlestock for me and had a UPS call tag emailed to me the next day! I simply boxed up the pack and sent it off at no cost to me. I was told from Eberlestock it could take 8 weeks to have the repair made. 8 days later, the pack showed up at my door, better than new! Can't say enough good on the customer service and support from Ceylon Blackwell and Eberlestock! I encourage everyone to enjoy their products and service!
