Rifle Scopes SWFA warranty question
- Thread starter angus6
- Start date
Where are you getting this? I don't find a warranty, lifetime or otherwise in any of the SWFA paper work. I've heard it said, "these are good people and will do right by you......etc.", I'm not calling that into question, however; that is not the same thing as a written warranty.
They DO have a lifetime warranty, and it doesn't matter if you bought new or used. Don't believe me, call SWFA.
^^^This. They've stated it on here and Opticstalk.com several times. It breaks, you're not happy, send it in to them.
Ditto. This dates back to when the SS was a Japanese Tasco made unit. SWFA has even honored warranties on that one (that I dropped with the rifle attached to it.
). Since SWFA has bought the contract for these they have steadily gotten better and better. Twice now, I have had scopes replaced (my fault, not the scopes). No questions asked.
Sounds like they have something similar to a lifetime service policy. No warranty statement was included with my SWFA scope, nor with others I'm aware of. That means that, under MMWA, there is no stated _warranty_. That does NOT mean SWFA won't fix a broken scope. It means they have no legal obligation or responsibility to do so at any time.
Just sent my secondhand 5-20 in and they're replacing it. Don't be afraid to contact them. Theyre good people.
Written warranties are a marketing tool. They are nearly always used, in practice, to _deny_ service rather than provide it. Ruger, as an example, generally does an outstanding job supporting its customers, yet they state (in writing) that they offer no written warranty. I see where you're coming from, but if you keep in mind what a warranty is, maybe the lack of one won't be as big a deal(?).
Pretty much this. If the company is trustworthy, a piece of paper doesn't matter. If the company is going to avoid fixing their stuff that breaks, they will get around a written warranty or just make service difficult and unpleasant so you don't use it. I still prefer a written "we will fix it regardless" like those provided by Vortex, Leupold and Sightron, but I don't think it actually matters.
Outside of scopes, I know that Ruger has no written warranty, and I don't think FNH-USA or Glock do either, but all of those companies are known to stand behind their products and fix things that are arguably not defects, but abuse or end of service life.
Similar threads
Night Vision
Nvision xrf mint
