SIG RF Warranty

They have already released the new warranty info. It is on their website.

I had a Kilo 2000 or maybe it was a 2200 die a hair before the 5 year mark. The display started to vanish, then it would come back dim, then be fine, then it would error no matter what I tried to range. Changed batteries, same issues. It was never dropped or rained on. Sent them an email and provided the data they asked for. I was told send it in since it's still under warranty.

I sent it in, they replaced it in about a week with whatever the current version is. I swear the old one ranged a hell of a lot better than the new unit they replaced it with. I could scan the area I shoot at in all light conditions and get readings. I ranged rocks and BS at 1800-2000+ yards with no issues. This new one will barely get rocks at 800. It's a little disappointing. While the CS and warranty was good. The new version sucks. Maybe it's defective, but it picks up my steel at the varied distances I shoot so it's just fine for target use.

Lifetime on the unit, only 5 years on the electronics. Mine died and they asked me if I dropped it. I said no. They said why not...... it got "dropped" and replaced in a week.

moosemeat said:

Lifetime on the unit, only 5 years on the electronics. Mine died and they asked me if I dropped it. I said no. They said why not...... it got "dropped" and replaced in a week.

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I wish my experience went that way. I was just told that I was SOL so I tossed it in the trash.

Do my binos I bought last year get grandfathered in?

Sig fucked me once, a mulligan is out of the question on any product they sell.

Gunfighter14e2 said:

Sig fucked me once, a mulligan is out of the question on any product they sell.

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Man I wish I was smart enough to only get fucked by them once. I have an MCX that would struggle to hit a dinner plate at 100 yds with match ammo, but met their 4 MOA accuracy standard (that evidently they test at 25yds and extrapolate) and an MCX that has never ran reliably. Add to that a BDX 3000 set of binos that thankfully I bought from Brownells with their forever warranty that started having problems ranging any distance, that I could replicate 5 minutes after they returned from Sig.

I've probably put more time and frustration into those two guns than all the other guns I've owned for the last 3 decades. Except possibly a Sako s20 that recently when Beretta admitted they were aware of a defective mag design on older guns but they would not replace the magazines with the new version, but instead offered me a 10% coupon so I could buy replacements from them.

Could just be an oversight on the "fine print" that will get changed. I'm not a lawyer but it's hard for me to conclude that a warranty that specifically states "Excludes electronic and Tritium components" instead means it covers electronic components with a lifetime warranty These days it seems like companies are changing their warranty policies almost yearly, sometimes for the better, others for the worse. Could be they are leaving that verbiage in to give them an out on a case by case basis, so if your rangefinder laser fails in 20 years they don't have to replace it.

All kinds of warranty games are played, one that's getting more common is that they will state a "Lifetime" warranty all over the place, but they then define what they feel the "Lifetime" of the product in question is in the fine print. So the "Lifetime" warranty for that product might only be 2 years.

If true it's good news, the weak link in most of these electro optic products is a very poor warranty. Most of these products no one is going to want to use without the electronics functioning. Sig was one of the worst offenders starting their warranty clock on date of manufacturer as well. It's probably not that uncommon in some shops for things to sit on a shelf for a year or two, so it's good they've at least improved that.

Has anyone jumped thru their hoops & received a replacement yet?

Jumped thru all their hoops on 7-23/24, tracking number arrived today showing replacement to be here 8-6
Mine was a kilo 2000 & they are replacing it w/a Kilo 3K.
Interesting turn of events, I must say.

Replacement LRF arrived today. Shooting & working Bud in Atlanta, received his today as well.