How to downgrade account?
- Thread starter carbonbased
- Start date
I know they switched all the membership stuff. They rolled it out right after I paid for a year so I kind of forgot about the switch.
I believe the new subs will be handled through HIDE TV.
I think best bet is just go to your PP account and cancel the subscription and then try and remember when it runs out and re-sub on the Hide TV. That's my plan anyways. save any refunds or anything.
Thanks for the reminder.
I believe the new subs will be handled through HIDE TV.
I think best bet is just go to your PP account and cancel the subscription and then try and remember when it runs out and re-sub on the Hide TV. That's my plan anyways. save any refunds or anything.
Thanks for the reminder.
It took over a week for me to get a reply from @alexj-12 last time I attempted to contact them, so you might give a few days yet.
Yeah, months ago I did the whole cancel PP thing and moved my membership over to HIDETV when I went from yearly supporter to month-to-month Legend level.
The thing I’m confused about is now, today, how to adjust one’s membership? Perhaps there is a hidden page I am not aware of?
It’s on the Hide TV website, you’ll go to “Account” and “Manage Subscription” - but the Manage Subscription button is not working for me via mobile. Going to try from a computer today.
Ah, maybe I’ll try that (desktop).
The “manage” button never works on my iPhone/safari either. Just reloads the same page.
Try it from a different browser (maybe Chrome). I still haven’t gotten a chance.
Ok, using a laptop was the answer! Thx for. The suggestion @Feesh
I suggest the billing provider make the mobile browser site work as nature intended.
Or at the very least, put a note in there that suggests trying the desktop site if the mobile site isn’t working.
C’mon, it’s 2024.
I suggest the billing provider make the mobile browser site work as nature intended.
Or at the very least, put a note in there that suggests trying the desktop site if the mobile site isn’t working.
C’mon, it’s 2024.
