Just got this email…. I’m excited. Hopefully it’ll trickle down to the dmr3
Rifle Scopes New bushnell XRS3 has illumination!!
- Thread starter Jmccracken1214
- Start date
Why the fuck and how the fuck are they advertised and marketing new scopes when they can't even answer phones from paying customers for months. There's people who need warranty services that either never find a way to make contact with an actual human at Bushnell or get blown off when someone does answer.
Yeah I gotta agree. Tried to get a hold of them over the summer and got no responses. Thankfully it was a non-issue that I figured out but really made me sour on the bushnell experience especially when it’s their higher end optics.
When Bushnell got sold, is that when customer service went down? Haven’t dealt with them in a while and when I did, they were great.
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I guess then that I’ll consider myself lucky. I currently own 6 Bushnell scopes, some of them 12 years old with no failures or issues to date. So no, I’ve not tried their customer service.
I like my current XRS3 very much.
I like my current XRS3 very much.
I’ve enjoyed my Bushnells but it’s a bummer to hear about recent CS issues. I am curious if the new coating they’re highlighting makes a noticeable difference or not.
Since I need a new scope, I may pick one up. The price is right with the uncle sugar discount and others that come close in that range don’t really have a leg up on customer service either.
Since I need a new scope, I may pick one up. The price is right with the uncle sugar discount and others that come close in that range don’t really have a leg up on customer service either.
What discount are you seeing? I get .mil from them but this scope doesn’t have a price difference for me. Says $1899 if I’m signed out or signed into my account
They changed it. When you go to check out, they have the ID.ME or whatever and after verifying, the discount is applied to the cart.
The XRS3 I have is pretty sweet. I tried the xtr3, mark5hd, dmr3 and the XRS3 to my eye had the best glass even compared to mark5hd. It’s nice than my P4xi, makes it look like junk, but I loved it when I first got it. I wish bushnell would be more proactive.
I had a XRS3 6-36 and wasn’t impressed at all. Ran it against a few other scopes and the glass was not up to par with others in the process range so I ended up selling it. It not having illumination as a negative for me too. Will be interesting to see what they upgraded on this new optic.
Also after it taking 3 months to get ahold of them to just fix my account after they changed their site their CS is in definite need of some work. Glad they have a new scope but not sure I would jump right in at this point.
Also after it taking 3 months to get ahold of them to just fix my account after they changed their site their CS is in definite need of some work. Glad they have a new scope but not sure I would jump right in at this point.
I had the same issue, getting my account set back up.. Took a good while to get an email response. I could never get anyone on the phone.
Exactly. I called multiple times and never could get anyone. No matter the time I called I always got a recording saying they were not taking calls. Sent multiple emails and messages through the site and finally got an email back 3 months or so later. Not good and wouldn’t be happy if I was having a scope issue and got that treatment.
