Reviving an old thread mainly because I didn't see a need to start another...
On a ram hunt late last month, my very old and well-loved West German (c. 1980's) Zeiss Diavari-C 3 - 9 x 36 failed... The erector went all higgeldy piggeldy and it would not respond. The fact that it was -7 degrees out when I was trying to final sight in... did not help. But I was trying to final zero it and the shots just kept going all over the place. I expect that the 'bags' that the erector rides on failed in the cold temp. Fortunately I had a backup rifle and the hunt went great!
So when I got home I sent the scope down to Zeiss, figuring that I'd get a repair bill but that it was fixable. Within just 5 days, I had a response from them with a great level of detail.... but sadly, it was not repairable. It is so out-of-date that parts are NLA and the objective was so scratched up that it was pretty rough. So the scope was unrepairable. Kind of bummed, because it's on my Rigby and is a really nice old scope!
BUT... because they could not fix it, they offered me a brand new Conquest V4, 4 - 12 at a price so low that it was an obvious choice to go with their offer! So Monday, I called and accepted the offer. Rang right through to their 800 number BTW... no giant phone tree. Spoke with a really great gentleman at their Atlanta service center. And this morning (we are talking 36 hours later!) this arrived via Fedex!
So just ordered a new set of Weaver rings (this is a 30mm vs. the older 1") And I can't wait to get it mounted. It's a somewhat different 'style' than the old one... more modern. But holy heck are the optics on this thing razor sharp!
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Anyway, another example of the folks at Zeiss being world class at customer service as well as optics!
Cheers,
Sirhr
