I have sent him 3 PMs, I've emailed him, and when I call he doesn't answer. He's had a bolt of mine for fluting, and a new handle, for 15 weeks. I think that is a bit ridiculous, and now he won't contact me. If anyone hears from him, please tell him to contact me.
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Gunsmithing Again, has anyone heard from Chad Dixon?
- Thread starter slickyboyboo
- Start date
Re: Again, has anyone heard from Chad Dixon?
Really?
http://www.snipershide.com/forum/ubbthre...759#Post2893759
Really?
http://www.snipershide.com/forum/ubbthre...759#Post2893759
Re: Again, has anyone heard from Chad Dixon?
Just talked to him today about 3 hours ago. He's busy as shit I do know that.
Relax, and then relax some more, he will get back to ya.
Just talked to him today about 3 hours ago. He's busy as shit I do know that.
Relax, and then relax some more, he will get back to ya.
Re: Again, has anyone heard from Chad Dixon?
I have heard from both Chad and Garrett THREE times this week.
Chad does not mess around. He has built his company up with a solid customer support philosophy.
I am sure he will chime in, looks like he has been posting in the last few hours.
I have heard from both Chad and Garrett THREE times this week.
Chad does not mess around. He has built his company up with a solid customer support philosophy.
I am sure he will chime in, looks like he has been posting in the last few hours.
Re: Again, has anyone heard from Chad Dixon?
Talked to him today... Don't know what your problem is getting a hold of him...
Talked to him today... Don't know what your problem is getting a hold of him...
Re: Again, has anyone heard from Chad Dixon?
Talked to him this week & he PM'd me a couple times - Chad is busy as hell - he didn't forget about ya.
Like someone stated above, you'll get your bolt & it'll be perfect!!
Talked to him this week & he PM'd me a couple times - Chad is busy as hell - he didn't forget about ya.
Like someone stated above, you'll get your bolt & it'll be perfect!!
Re: Again, has anyone heard from Chad Dixon?
Don't know Chad but in reading his post's on here he seems top notch..
He's on here all the time. Be Patient like others have said. I think your wait will be rewarded with perfection...
Don't know Chad but in reading his post's on here he seems top notch..
He's on here all the time. Be Patient like others have said. I think your wait will be rewarded with perfection...
Re: Again, has anyone heard from Chad Dixon?
Greasing an axle with sand and gravel does NOT progress to 'smooth running'.
Just a thought. Do some research on the topic, and you may be surprised as to what you may find. Soothed, even.
Greasing an axle with sand and gravel does NOT progress to 'smooth running'.
Just a thought. Do some research on the topic, and you may be surprised as to what you may find. Soothed, even.
Re: Again, has anyone heard from Chad Dixon?
I talked to him last week....he answered the phone when I called. Spent 20 or 25 GREAT GUY!
I talked to him last week....he answered the phone when I called. Spent 20 or 25 GREAT GUY!
Re: Again, has anyone heard from Chad Dixon?
Nearly everytime I call I get a hold of him. He currently is barreling an action for me and I couldnt ask for a nicer gunsmith. He has taken the time to answer all my questions and made me feel glad I sent him my rifle.
I cant wait to get my rifle in.
Nearly everytime I call I get a hold of him. He currently is barreling an action for me and I couldnt ask for a nicer gunsmith. He has taken the time to answer all my questions and made me feel glad I sent him my rifle.
I cant wait to get my rifle in.
Re: Again, has anyone heard from Chad Dixon?
I still haven't heard anything from him, it has been since Nov 9th the last time he contacted me, and I have tried to get up with him on numerous occasions with no luck.
I still haven't heard anything from him, it has been since Nov 9th the last time he contacted me, and I have tried to get up with him on numerous occasions with no luck.
Re: Again, has anyone heard from Chad Dixon?
Call him - he usually answers the phone if he can!!
Call him - he usually answers the phone if he can!!
Re: Again, has anyone heard from Chad Dixon?
Every time I have called him he is the one that answered the phone.
Every time I have called him he is the one that answered the phone.
Re: Again, has anyone heard from Chad Dixon?
Am I the only one sensing some malicious intent? Because honestly with all these people vouching for him, and him posting dang near daily, I find it hard to really believe he's not been in touch since november 9th. Impossible really to believe with all the people backing up having had been in contact with him. It all just seems a little too good to be true. If it's a personal vendetta you're going after, man up, and if you're just stinked that he has had your stuff for a long time, call it like it is and say that. No need to attack on other fronts.
If you are really having that much trouble getting in touch with him, good luck.
Am I the only one sensing some malicious intent? Because honestly with all these people vouching for him, and him posting dang near daily, I find it hard to really believe he's not been in touch since november 9th. Impossible really to believe with all the people backing up having had been in contact with him. It all just seems a little too good to be true. If it's a personal vendetta you're going after, man up, and if you're just stinked that he has had your stuff for a long time, call it like it is and say that. No need to attack on other fronts.
If you are really having that much trouble getting in touch with him, good luck.
Re: Again, has anyone heard from Chad Dixon?
I had a barrel and action arrive at his office on Monday. I talked to him on the phone today and he PM'ed me that it was headed out tomorrow. Thats some fast turn around and great service.
I had a barrel and action arrive at his office on Monday. I talked to him on the phone today and he PM'ed me that it was headed out tomorrow. Thats some fast turn around and great service.
Re: Again, has anyone heard from Chad Dixon?
I talked to him last week, he is building a Palma rifle for my daughter, and I am sending him a rifle to barrel. He has always answered the phone when I call, and makes me feel guilty after our conversations because I kept him on the phone so long.
I talked to him last week, he is building a Palma rifle for my daughter, and I am sending him a rifle to barrel. He has always answered the phone when I call, and makes me feel guilty after our conversations because I kept him on the phone so long.
Re: Again, has anyone heard from Chad Dixon?
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: buds444</div><div class="ubbcode-body">Am I the only one sensing some malicious intent? Because honestly with all these people vouching for him, and him posting dang near daily, I find it hard to really believe he's not been in touch since november 9th. Impossible really to believe with all the people backing up having had been in contact with him. It all just seems a little too good to be true. If it's a personal vendetta you're going after, man up, and if you're just stinked that he has had your stuff for a long time, call it like it is and say that. No need to attack on other fronts.
If you are really having that much trouble getting in touch with him, good luck.
</div></div>
No malicious intent at all, just trying to figure out why everyone has had contact with him, and had a fast turn around, where I hadn't.
I actually got up with Chad today, and yes, it's been since Nov 9th that we had last contact. However, he appologized for any headaches, and said he is waiting on a handle, and will stop everything when it arrives, to finish up my work. I told him, I was holding him to having it done by next week.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: buds444</div><div class="ubbcode-body">Am I the only one sensing some malicious intent? Because honestly with all these people vouching for him, and him posting dang near daily, I find it hard to really believe he's not been in touch since november 9th. Impossible really to believe with all the people backing up having had been in contact with him. It all just seems a little too good to be true. If it's a personal vendetta you're going after, man up, and if you're just stinked that he has had your stuff for a long time, call it like it is and say that. No need to attack on other fronts.
If you are really having that much trouble getting in touch with him, good luck.
</div></div>
No malicious intent at all, just trying to figure out why everyone has had contact with him, and had a fast turn around, where I hadn't.
I actually got up with Chad today, and yes, it's been since Nov 9th that we had last contact. However, he appologized for any headaches, and said he is waiting on a handle, and will stop everything when it arrives, to finish up my work. I told him, I was holding him to having it done by next week.
Re: Again, has anyone heard from Chad Dixon?
I talked to him yesterday, barely hear him because of the noise in the back round. I'm sure you're going to hear from him. Stuff takes time, hell he's been working on my rifle for quite some time, but i know he's going to get it done.
I talked to him yesterday, barely hear him because of the noise in the back round. I'm sure you're going to hear from him. Stuff takes time, hell he's been working on my rifle for quite some time, but i know he's going to get it done.
Re: Again, has anyone heard from Chad Dixon?
slickyboyboo: I had the same problem with getting a bolt fluted and knob put on. After two months of waiting and calling several times, I finally got my bolt back. At first I looked at the bolt and noticed a great job but then, where the hell is the bolt knob. I even checked it to make sure it was my bolt 223. I was but what the hell again, all of the internals were missing. I called Chad again and he said to send it back and "I'll just have to eat it." Eat what? I paid in advanced to get the whole job done. After another month I just got fed up and left a voicemail to just send the bolt back, with the rest of the money. After another week I called him back and he said the bolt was being finished on friday and mail. After another week (familiar story) I called back and the bolt was shipped Tue or Wed. What happened to friday? Another week and I finally got by bolt back after not shooting all summer. The knob was huge and fluted but, the internals were missing again. Called again and he would overnight the part. He did! Sorry for the long rant. Quality of work - excellent. Customer service - terrible. Would I use him again NO. This was a meat and potatoes job and he wants all the gravy jobs. The small jobs are what keep you going in any market. Now to true up my receiver, bolt and new barrel, next year, will be with some one else. Again sorry the the post, and I wouldn't have said anything if it hadn't been for others with similar complaints
slickyboyboo: I had the same problem with getting a bolt fluted and knob put on. After two months of waiting and calling several times, I finally got my bolt back. At first I looked at the bolt and noticed a great job but then, where the hell is the bolt knob. I even checked it to make sure it was my bolt 223. I was but what the hell again, all of the internals were missing. I called Chad again and he said to send it back and "I'll just have to eat it." Eat what? I paid in advanced to get the whole job done. After another month I just got fed up and left a voicemail to just send the bolt back, with the rest of the money. After another week I called him back and he said the bolt was being finished on friday and mail. After another week (familiar story) I called back and the bolt was shipped Tue or Wed. What happened to friday? Another week and I finally got by bolt back after not shooting all summer. The knob was huge and fluted but, the internals were missing again. Called again and he would overnight the part. He did! Sorry for the long rant. Quality of work - excellent. Customer service - terrible. Would I use him again NO. This was a meat and potatoes job and he wants all the gravy jobs. The small jobs are what keep you going in any market. Now to true up my receiver, bolt and new barrel, next year, will be with some one else. Again sorry the the post, and I wouldn't have said anything if it hadn't been for others with similar complaints
Re: Again, has anyone heard from Chad Dixon?
You know what? Your absolutely 100% correct Madman. I did exactly everything you said. In short, I dropped the ball.
It sucks. I don't have an excuse. I'm not making one now.
You have every right to be pissed, irked, annoyed.
Now lets clarify a few things.
I'm not a "job shop". We build rifles here. I initiated group buys for several reasons. To build our clientele and to generate revenue from the recent move.
To date we've fluted over 600 bolts. We've installed over 300 bolt knobs. Kalli did the bulk of the fluting and I've done every knob personally.
To the best of my knowledge there have been 7 people annoyed, pissed, disappointed with the work, service, outcome.
It sucks, I'm not happy about it, and it's too late to do anything about now.
HOWEVER in a grand panoramic view kind of perspective that equates to a failure percentage that is quite low. If my numbers are right its less than a percent.
It sucks but at the same time compare that with any other shop turning that kind of volume/quality and see where their numbers fall. I don't ever want to fall into a "bean counter" mentality but as a business owner you quickly learn that those kinds of thought processes exist for a reason.
Given a choice between forgetting to mail a fire control, solder a handle, or screwing someone out of a deposit for 24+ months, I think the lesser of evils is pretty self explanatory. By and large we deliver. Period.
Enjoy your day.
C.
You know what? Your absolutely 100% correct Madman. I did exactly everything you said. In short, I dropped the ball.
It sucks. I don't have an excuse. I'm not making one now.
You have every right to be pissed, irked, annoyed.
Now lets clarify a few things.
I'm not a "job shop". We build rifles here. I initiated group buys for several reasons. To build our clientele and to generate revenue from the recent move.
To date we've fluted over 600 bolts. We've installed over 300 bolt knobs. Kalli did the bulk of the fluting and I've done every knob personally.
To the best of my knowledge there have been 7 people annoyed, pissed, disappointed with the work, service, outcome.
It sucks, I'm not happy about it, and it's too late to do anything about now.
HOWEVER in a grand panoramic view kind of perspective that equates to a failure percentage that is quite low. If my numbers are right its less than a percent.
It sucks but at the same time compare that with any other shop turning that kind of volume/quality and see where their numbers fall. I don't ever want to fall into a "bean counter" mentality but as a business owner you quickly learn that those kinds of thought processes exist for a reason.
Given a choice between forgetting to mail a fire control, solder a handle, or screwing someone out of a deposit for 24+ months, I think the lesser of evils is pretty self explanatory. By and large we deliver. Period.
Enjoy your day.
C.
Re: Again, has anyone heard from Chad Dixon?
Shit happens, or so I have been told. Sometimes you just have to get the "F" over it. From what I have seen on here Chad and crew are doing a very good job. But the fact of the matter is people some times make mistakes, its how they handle the mistakes after they are made that sets the good apart form the bad IMO. Keep up the good work LongRifles and keep the threads coming!
Shit happens, or so I have been told. Sometimes you just have to get the "F" over it. From what I have seen on here Chad and crew are doing a very good job. But the fact of the matter is people some times make mistakes, its how they handle the mistakes after they are made that sets the good apart form the bad IMO. Keep up the good work LongRifles and keep the threads coming!
Re: Again, has anyone heard from Chad Dixon?
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: C. Dixon</div><div class="ubbcode-body">You know what? Your absolutely 100% correct Madman. I did exactly everything you said. In short, I dropped the ball.
It sucks. I don't have an excuse. I'm not making one now.
You have every right to be pissed, irked, annoyed.
Now lets clarify a few things.
I'm not a "job shop". We build rifles here. I initiated group buys for several reasons. To build our clientele and to generate revenue from the recent move.
To date we've fluted over 600 bolts. We've installed over 300 bolt knobs. Kalli did the bulk of the fluting and I've done every knob personally.
To the best of my knowledge there have been 7 people annoyed, pissed, disappointed with the work, service, outcome.
It sucks, I'm not happy about it, and it's too late to do anything about now.
HOWEVER in a grand panoramic view kind of perspective that equates to a failure percentage that is quite low. If my numbers are right its less than a percent.
It sucks but at the same time compare that with any other shop turning that kind of volume/quality and see where their numbers fall. I don't ever want to fall into a "bean counter" mentality but as a business owner you quickly learn that those kinds of thought processes exist for a reason.
Given a choice between forgetting to mail a fire control, solder a handle, or screwing someone out of a deposit for 24+ months, I think the lesser of evils is pretty self explanatory. By and large we deliver. Period.
Enjoy your day.
C. </div></div>
That's really good you have the guts to admit to a mistake. I wish other gunsmiths would do the same.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: C. Dixon</div><div class="ubbcode-body">You know what? Your absolutely 100% correct Madman. I did exactly everything you said. In short, I dropped the ball.
It sucks. I don't have an excuse. I'm not making one now.
You have every right to be pissed, irked, annoyed.
Now lets clarify a few things.
I'm not a "job shop". We build rifles here. I initiated group buys for several reasons. To build our clientele and to generate revenue from the recent move.
To date we've fluted over 600 bolts. We've installed over 300 bolt knobs. Kalli did the bulk of the fluting and I've done every knob personally.
To the best of my knowledge there have been 7 people annoyed, pissed, disappointed with the work, service, outcome.
It sucks, I'm not happy about it, and it's too late to do anything about now.
HOWEVER in a grand panoramic view kind of perspective that equates to a failure percentage that is quite low. If my numbers are right its less than a percent.
It sucks but at the same time compare that with any other shop turning that kind of volume/quality and see where their numbers fall. I don't ever want to fall into a "bean counter" mentality but as a business owner you quickly learn that those kinds of thought processes exist for a reason.
Given a choice between forgetting to mail a fire control, solder a handle, or screwing someone out of a deposit for 24+ months, I think the lesser of evils is pretty self explanatory. By and large we deliver. Period.
Enjoy your day.
C. </div></div>
That's really good you have the guts to admit to a mistake. I wish other gunsmiths would do the same.
Re: Again, has anyone heard from Chad Dixon?
Just finished silver soldering the new handle on. Soon as it cools we'll blast it, coat it, and box her up.
Should leave today if we hustle.
Just finished silver soldering the new handle on. Soon as it cools we'll blast it, coat it, and box her up.
Should leave today if we hustle.
Re: Again, has anyone heard from Chad Dixon?
Handles on, knob is on, were soaking in the tank for cerakote.
C.
Handles on, knob is on, were soaking in the tank for cerakote.
C.
Re: Again, has anyone heard from Chad Dixon?
Bolt's all done mister.
Here's a pic
She'll go out today.
C.
Bolt's all done mister.
Here's a pic
She'll go out today.
C.
Re: Again, has anyone heard from Chad Dixon?
LOL,Enough
I don't want the man rushing thru my shit to get to yours.
I want him to take as much time as he needs.
As long as i get it back before the Zombie Apocalypse.
LOL,Enough
I don't want the man rushing thru my shit to get to yours.
I want him to take as much time as he needs.
As long as i get it back before the Zombie Apocalypse.
Re: Again, has anyone heard from Chad Dixon?
“To the best of my knowledge there have been 7 people annoyed, pissed, disappointed with the work, service, outcome”
Chad, I sent you 2 Savage bolts to be fluted, one RH, one LH. Got the bolts back in a timely fashion as promised in your group buy, however both bolts had the bolt head on for RH. I emailed you and you replied within minutes telling how to fix.
Just wanted to say, if I am considered one of the 7, you need to either change that to a 6 or add “thought it was humorous” to the description.
“To the best of my knowledge there have been 7 people annoyed, pissed, disappointed with the work, service, outcome”
Chad, I sent you 2 Savage bolts to be fluted, one RH, one LH. Got the bolts back in a timely fashion as promised in your group buy, however both bolts had the bolt head on for RH. I emailed you and you replied within minutes telling how to fix.
Just wanted to say, if I am considered one of the 7, you need to either change that to a 6 or add “thought it was humorous” to the description.
Re: Again, has anyone heard from Chad Dixon?
Chad,
I got the bolt today. I will say, we had our hiccups on turnaround and all, but the work is definitely superb. If it runs, half as good as it looks, we are, no doubt, in business!
Thanks,
Chad,
I got the bolt today. I will say, we had our hiccups on turnaround and all, but the work is definitely superb. If it runs, half as good as it looks, we are, no doubt, in business!
Thanks,
Re: Again, has anyone heard from Chad Dixon?
Thanks man! Sorry on the delay. Glad it all worked out!
C.
Thanks man! Sorry on the delay. Glad it all worked out!
C.
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