FWIW this is going back many years, haven't bought anything from Arcteryx for a long time, once they started making stuff in China, but they used to recommend Rainy Pass as an authorized repair option. I've sent a couple pieces back to them in the past and had great results. Sadly most of my old Canada gear from them is simply at end of life these days. Gotta find the little companies before they get bought up and turned into money makers exploiting a hard earned reputation by investment groups. As soon as that happens, or they start making too many types of products, beyond what got them that reputation, to drive more market share, quality always decreases.
