I finally got arround to sending my Cal gen1 bipod in for an upgrade and decided to have them install the larger push buttons at the same time.
three days after dropping of at USPS i get a call and an email asking me to call them. Being busy at work it took two days to remember to call. I shipped the bipod and forgot to include any documentation in the box. They had figured out who to email and call. We sort ed out those details around noon. By 3pm that day I had a shipping notice, and the bipod was back at my house in 3 days, total turn around 7 days even with my lame brained move of mailing them a bipod with no info.
Of course they also included some swag in the box. Performance of the upgraded bipod is excellent.
Kasey your commitment to excellence is evident not only in your products but also in the level of service your team provides. that does not happen by accident. It’s evident that you are a leader that has provided clarity of mission and decentralized command so that each individual can execute to a high level. BRAVO and Thank You!!
three days after dropping of at USPS i get a call and an email asking me to call them. Being busy at work it took two days to remember to call. I shipped the bipod and forgot to include any documentation in the box. They had figured out who to email and call. We sort ed out those details around noon. By 3pm that day I had a shipping notice, and the bipod was back at my house in 3 days, total turn around 7 days even with my lame brained move of mailing them a bipod with no info.
Of course they also included some swag in the box. Performance of the upgraded bipod is excellent.
Kasey your commitment to excellence is evident not only in your products but also in the level of service your team provides. that does not happen by accident. It’s evident that you are a leader that has provided clarity of mission and decentralized command so that each individual can execute to a high level. BRAVO and Thank You!!