I have to give credit where it's due.
My ~13 year old badly abused G1 Molle Express was sent back for a warranty repair on a failed zipper. It still would close due to the two-zipper redundancy, but I knew I was screwed when the remaining zipper failed.
Anyhow, I asked for an estimate on a repair where a rodent chewed through the hydration portal.
The pack came back, and they fixed the rodent damage out of the goodness of their hearts, no charge!
See? There's still some humanity left in this world.
My ~13 year old badly abused G1 Molle Express was sent back for a warranty repair on a failed zipper. It still would close due to the two-zipper redundancy, but I knew I was screwed when the remaining zipper failed.
Anyhow, I asked for an estimate on a repair where a rodent chewed through the hydration portal.
The pack came back, and they fixed the rodent damage out of the goodness of their hearts, no charge!
See? There's still some humanity left in this world.