On February 3rd I purchased a Ruger American Rimfire Target model 8366. I am recovering from shoulder surgery cannot shoot my center fire rifles for 5 months. So the 22LR will provide some shooting time in the interim. I inspected the rifle when delivered to my FFL and found that the 10rd magazine as installed by the factory was stuck. It could not be removed using my, soon to be 83 year old fingers, and following the procedure outlined in the owner's manual. Five young male and female employees attempted to remove the magazine but all failed.
I sent an email to Ruger, explained the problem and asked for an RMA. They did respond within 2 days and I made an outer cardboard box, packaged and delivered it to the FEDEX Hub. I am disappointed in the QC at the factory in Mayodan NC. I am unset that Ruger failed me and I really miss my range time with a rifle. My mistake was not buying a CZ.
After waiting the statutory 10 day background check period, shipped the rifle to Ruger.
I sent an email to Ruger, explained the problem and asked for an RMA. They did respond within 2 days and I made an outer cardboard box, packaged and delivered it to the FEDEX Hub. I am disappointed in the QC at the factory in Mayodan NC. I am unset that Ruger failed me and I really miss my range time with a rifle. My mistake was not buying a CZ.
After waiting the statutory 10 day background check period, shipped the rifle to Ruger.