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How to cancel Hide upgrade recurring payment?

Senor_Barney

Play stupid games, Win stupid prizes
Full Member
Minuteman
Supporter
  • Jul 25, 2020
    975
    326
    Northern California
    Can someone please point me to instructions how I can cencel my SH upgrade?

    I have no idea how they're even charging me and even less of an idea of how I go about canceling it.

    I don't see any recurring payments in my PayPal account...did Hide switch platforms?

    TYIA
     
    • Like
    Reactions: AmmoFort
    Can someone please point me to instructions how I can cencel my SH upgrade?

    I have no idea how they're even charging me and even less of an idea of how I go about canceling it.

    I don't see any recurring payments in my PayPal account...did Hide switch platforms?

    TYIA
    IIRC, you have to do it in P/P. I think it's buried, so you'll have to dig to find it. Sorry I can't be more specific. Hopefully, someone else will chime in with specific instructions.
     
    I had to contact admin to cancel mine. I could not get it done through Hidetv. The site would not let me. It was easy when paypal was an option. It’s a cluster fuck now.
     
    • Like
    Reactions: DR0331
    If you are using the old system where it ran through PayPal, go to your PayPal account and drill down to your subscriptions and reoccurring payments settings and look at the list and then delete the one for Snipers Hide (it might not be immediately clear without clicking on an unnamed one). Once you remove that, it will end the subscription.
     
    • Like
    Reactions: Baron23 and Skunk
    Can someone please point me to instructions how I can cencel my SH upgrade?

    I have no idea how they're even charging me and even less of an idea of how I go about canceling it.

    I don't see any recurring payments in my PayPal account...did Hide switch platforms?

    TYIA
    I was running into the same issue on my phone. You have to sign in to thehide.tv and go to the account tab, subscribe, manage subscription. It wouldn’t open the tab “manage subscription” on my phone for whatever reason. Tried it on my desktop at work and it worked. Took about less than a minute to cancel. A lot easier imo than having to do it through PayPal.
     
    I've been trying to cancel mine since March without success. I haven't had a PayPal account in years. My CC is being charged. I try to log into PayPal and it's trying to send a text message to a phone number I haven't used in years (Since closing PP). Otherwise it wants to scan my DL and face to make sure it's me. (no thanks!) There's no way for me to get into PayPal. I'm stuck. I'm just going to cancel my card. Good luck OP!
     
    Did you get an email from PayPal? That is how I found out about my automatic payment. I called PayPal and gave them the payment ID #. They did not need anything else from me except the last 4 numbers of my card. It took like 5 minutes.