Hey there ya'll,
There are so many here who know so much more than I, and have so much more experience. So I have to throw this "out there" and see what ya'll think.
My Lady started having an upper back issue 'some months ago'. We had seen the doc, as well as the chiropractor, and there wasn't much either of them could do. They both stated "give it time, and don't over-do it". Her mother was having an unrelated problem shortly after, and her chiropractor applied this "Kinesio Tape" and it worked 'miracles' in very short order. She then told my Lady about it, and then my Lady started investigating.
To the point where, I/we started applying the tape (as directed) and in very short order, it REALLY started helping the symptoms of her back problem. Now, part of the procedure of using the tape is apply it (properly) and then use it for 'x' days, then take an 'x' day break from it. We did exactly that, and as soon as she stopped using the tape, it aggravated the original symptoms.
The tape was used for about 5 weeks (on and off, as required) and then all the sudden, it was EXTREMELY ITCHY. Only where the tape was applied. She tried bearing it, for about an afternoon, but it then started to burn. She said "take this stuff off me" so I did. As soon as I had done so, the area it was applied to was quite red. She pleaded with me to scratch it. To be clearer, and specific'er, the bright red area was also in the wavy-lines glue-pattern of the tape.
(They don't just glue the whole surface, like 'scotch' or 'duct' tape. They have a specific and distinctive pattern of parallel wavy lines. Anyone who's seen/used this tape will understand what I'm trying to describe)
We immediately thought that maybe she'd had an allergic reaction to the tape, or something, so we obviously removed (as stated), cleaned the area with soap and water, she took an anti-histamine, and then I applied calamine lotion.
I changed/cleaned the calamine lotion for a few days, and then started using a "stop-itch" lotion. The pattern is/was still there, bright and proud. Slightly raised, even.
We continued with that for a few days, but then the original back issue symptoms (which were re-appearing) started becoming unbearable again, so we started applying Voltaren to the area, simply for pain relief. To be very clear here, she could hardly wait to put the tape back on, because it was working so well, and was the only thing that was actually doing anything for the existing issue. That stuff was seen as a somewhat 'miracle cure'. She/we had faith that this was going to go away, and the tape could be used again.
Fast forward about 4 weeks.
Numerous times a day, the itching was unbearable and the area needed to be scratched. The back problem is still there. The glue lines were definitely 'reduced', yet still obviously discernable compared to the rest of her back. This shouldn't 'be'. We'd had it with having faith and confidence that things were going to be 'ok, just give it time' and I contacted the company asking about their adhesive. I had also summarily described the above situation.
I've been honestly asking about their adhesive, what's in it, and what can be used to counter 'whatever' was in it, to neutralize it's effect. After many emails back and forth with the Country rep, as well as (between him and: ) the US manufacturer, we have gotten no-where except for the manufacturer to allude to replacement of the tape and "send us back the unused tape and we'll test it, maybe".
This email exchange has been going on for 9 days now, and I'm getting massively pissed. It is seeming to me that they're doing nothing but circling their wagons and denying any liability or responsibility. And yet, from the get-go, I have pointed NO fingers at anyone, nor have I attacked/charged/accused anyone directly for anything. Unless, that is, me asking specifically about the adhesive can be misconstrued as a 'charge' (or whatever). I have stated to them since the get-go, that their tape works fantastically, and that we really want to use it more because it was actually working very well.
They asked for pictures, so I sent the best I could do, with what I was able. To be clear, the tape in question is all "one" roll, and we still have the last ~2 feet left. If there was anything 'tainted' or whatever on the piece that created the problem, then there's a chance that it is also on what we have left because we have not used ANY more from this roll since the problem appeared.
"They" say that they've never heard of this before. I'm asking if any of ya'll have experience with this tape (past or present) and if you have anything to add here.
It is because of their talk akin to 'circling the wagons' as opposed to "hmmm, lets take a look at the situation and see what we can do about the problem" which is why I asked them in the latest email if I should have gone straight to a lawyer instead of coming to them, first?
I feel (personally) that society is too litigious and even if we were to get a bazillion dollars (or McDonalds coffee spill craziness) that still does NOTHING for the problem at hand.
Which is, these wavy glue-lines and insanely irritated region on my Lady's back, that is now compounding the underlying issue of discomfort to begin with.
And we're finally able to see her doctor again, later this coming week.
There are so many here who know so much more than I, and have so much more experience. So I have to throw this "out there" and see what ya'll think.
My Lady started having an upper back issue 'some months ago'. We had seen the doc, as well as the chiropractor, and there wasn't much either of them could do. They both stated "give it time, and don't over-do it". Her mother was having an unrelated problem shortly after, and her chiropractor applied this "Kinesio Tape" and it worked 'miracles' in very short order. She then told my Lady about it, and then my Lady started investigating.
To the point where, I/we started applying the tape (as directed) and in very short order, it REALLY started helping the symptoms of her back problem. Now, part of the procedure of using the tape is apply it (properly) and then use it for 'x' days, then take an 'x' day break from it. We did exactly that, and as soon as she stopped using the tape, it aggravated the original symptoms.
The tape was used for about 5 weeks (on and off, as required) and then all the sudden, it was EXTREMELY ITCHY. Only where the tape was applied. She tried bearing it, for about an afternoon, but it then started to burn. She said "take this stuff off me" so I did. As soon as I had done so, the area it was applied to was quite red. She pleaded with me to scratch it. To be clearer, and specific'er, the bright red area was also in the wavy-lines glue-pattern of the tape.
(They don't just glue the whole surface, like 'scotch' or 'duct' tape. They have a specific and distinctive pattern of parallel wavy lines. Anyone who's seen/used this tape will understand what I'm trying to describe)
We immediately thought that maybe she'd had an allergic reaction to the tape, or something, so we obviously removed (as stated), cleaned the area with soap and water, she took an anti-histamine, and then I applied calamine lotion.
I changed/cleaned the calamine lotion for a few days, and then started using a "stop-itch" lotion. The pattern is/was still there, bright and proud. Slightly raised, even.
We continued with that for a few days, but then the original back issue symptoms (which were re-appearing) started becoming unbearable again, so we started applying Voltaren to the area, simply for pain relief. To be very clear here, she could hardly wait to put the tape back on, because it was working so well, and was the only thing that was actually doing anything for the existing issue. That stuff was seen as a somewhat 'miracle cure'. She/we had faith that this was going to go away, and the tape could be used again.
Fast forward about 4 weeks.
Numerous times a day, the itching was unbearable and the area needed to be scratched. The back problem is still there. The glue lines were definitely 'reduced', yet still obviously discernable compared to the rest of her back. This shouldn't 'be'. We'd had it with having faith and confidence that things were going to be 'ok, just give it time' and I contacted the company asking about their adhesive. I had also summarily described the above situation.
I've been honestly asking about their adhesive, what's in it, and what can be used to counter 'whatever' was in it, to neutralize it's effect. After many emails back and forth with the Country rep, as well as (between him and: ) the US manufacturer, we have gotten no-where except for the manufacturer to allude to replacement of the tape and "send us back the unused tape and we'll test it, maybe".
This email exchange has been going on for 9 days now, and I'm getting massively pissed. It is seeming to me that they're doing nothing but circling their wagons and denying any liability or responsibility. And yet, from the get-go, I have pointed NO fingers at anyone, nor have I attacked/charged/accused anyone directly for anything. Unless, that is, me asking specifically about the adhesive can be misconstrued as a 'charge' (or whatever). I have stated to them since the get-go, that their tape works fantastically, and that we really want to use it more because it was actually working very well.
They asked for pictures, so I sent the best I could do, with what I was able. To be clear, the tape in question is all "one" roll, and we still have the last ~2 feet left. If there was anything 'tainted' or whatever on the piece that created the problem, then there's a chance that it is also on what we have left because we have not used ANY more from this roll since the problem appeared.
"They" say that they've never heard of this before. I'm asking if any of ya'll have experience with this tape (past or present) and if you have anything to add here.
It is because of their talk akin to 'circling the wagons' as opposed to "hmmm, lets take a look at the situation and see what we can do about the problem" which is why I asked them in the latest email if I should have gone straight to a lawyer instead of coming to them, first?
I feel (personally) that society is too litigious and even if we were to get a bazillion dollars (or McDonalds coffee spill craziness) that still does NOTHING for the problem at hand.
Which is, these wavy glue-lines and insanely irritated region on my Lady's back, that is now compounding the underlying issue of discomfort to begin with.
And we're finally able to see her doctor again, later this coming week.
