First off...I am not a rep for Wideners. Just a newbie to the reloading and m1a world trying to get a grip on it. I recently ordered some powder and primers from Wideners reloading and shooting supply. Upon receipt of my order I noticed they sent the wrong primers. I called the next day and told customer service about the problem. After checking my order number against what was actually shipped, they apologized for the mix up, shipped the right primers without charging a hazmat fee even though I added another 8# of powder. The replacement and new order was shipped the very next scheduled pick-up and delivered promptly. I am very pleased with the experience I had with Wideners and will continue to do business with them for any and all my reloading needs. I highly recommend this outfit. Their customer service goes above and beyond 100% satisfaction.