Hey guys, first post and looking for some direction.
I purchased a Labradar a couple of months ago and overall like it. It throws some erroneous MVs about 5% of the time, but I can back into them as the down range velocities seem to be fine. I probably only totally miss a shot on 1% of rounds.
The main problem I have is the SD card slot has not worked since I received it. The firmware came fully upgraded, I've tried 3 different cards (8gb, 8gb, 32gb), formated all of them, and still I only get the flashing blue light. I have been using internal memory as I thought I read it will hold 9,999 strings, but misread it as it is UP TO 9,999 strings, and it think that's with the SD card installed. Now, internal memory is full so I'm having to delete old strings.
Labradar says my slot is probably bad and wants me to send it in. They want me to pay for return shipping, and they'll turn it around in a day or two.
I use this thing every week, and would prefer to not be without it. Also, I don't want to pay for return shipping for a manufacturer defect on a newly purchased $600 chrono. I've read other users' accounts of sending in bad units and receiving a replacement, not repair, and getting a return label. I even offered to buy a new one if they'd take mine as a return once they got more units in stock.
Has anyone else had similar experience with Labradar customer service? Or the SD card issues?
I purchased a Labradar a couple of months ago and overall like it. It throws some erroneous MVs about 5% of the time, but I can back into them as the down range velocities seem to be fine. I probably only totally miss a shot on 1% of rounds.
The main problem I have is the SD card slot has not worked since I received it. The firmware came fully upgraded, I've tried 3 different cards (8gb, 8gb, 32gb), formated all of them, and still I only get the flashing blue light. I have been using internal memory as I thought I read it will hold 9,999 strings, but misread it as it is UP TO 9,999 strings, and it think that's with the SD card installed. Now, internal memory is full so I'm having to delete old strings.
Labradar says my slot is probably bad and wants me to send it in. They want me to pay for return shipping, and they'll turn it around in a day or two.
I use this thing every week, and would prefer to not be without it. Also, I don't want to pay for return shipping for a manufacturer defect on a newly purchased $600 chrono. I've read other users' accounts of sending in bad units and receiving a replacement, not repair, and getting a return label. I even offered to buy a new one if they'd take mine as a return once they got more units in stock.
Has anyone else had similar experience with Labradar customer service? Or the SD card issues?
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