That was the phone call from the wife got on Friday. Last week we go out to leave for work and her tire is flat as can be. I air it up and tell her if she feels it funny to call me. She has raced before and knows how a car feels. She has also spent time under a car, and had carbs apart on kitchen tables.....she is not an idiot when it comes to vehicles. She gets to work fine and is in meetings all day with folk from over seas. During lunch she runs out and flat. This time she can see a nail on top, so at least we know now. One of the other girls there has a 12v pump and they air up her tire, she will follow my wife to the tire shop and give her a lift back. She has a pump of her own, but now wants one of these, its faster. Its ok, I am a tool junkie as well.
Phone rings an hour later and she thinks her car is done and ready to pick up. Nope.
Tire dude: ahh, Mrs FP, we tore up your tire trying to get it off the rim, all our fault.
wife: well the tires are old, I was just trying to hold out till july.
Tire dude: We will give you a new tire.
wife: Ok I want xyz, model abc.
Tire dude: well I don't have those in stock, I can get them monday (friday remember)
Wife: well give me one to drive on till monday.
Tire dude: well we can't, you car is AWD and it will screw stuff up.
Wife: let me call my husband
Tire dude: What if we give you 4 new tires
Wife: that does not sound right me knowing I needed them anyway, let me call my husband.
She rings me and tells me the entire deal, yea cars don't like having one different tire, even if it was the same make it could be bad, one being new and the others being REALLY old. She tells me he has this other tire and asks if they are ok. Yea they are fine name brand and a good tire. So should she do it, yea just replace all now, pay for three, and get him to toss in a free alignment.
She calls back lays it out for him. I am told he is in shock she is not ranting and raving. Says she will do it, pay for three if he can toss in an alignment. He says sure, and he will give her the other three tires at cost. Her last question was how soon. He knew she was having a real busy day, he could have the tires done in an hour, but he would need another hour for the alignment, he can do that next week, but don't wait too long. She got the car back in an hour and taking it back on Tuesday.
Guy was in shock she was so mellow about it all, she told them she knows about changing tires both her and I drove race cars, and built one from scratch, yup that little 100lb 5' nothing female. He thanked her up and down and it is a done deal.
So thoughts from the collective. I see it a little like the shopping cart rule, it was just the right thing to do.
Not that I really care, but just interested in what the collective thinks.
Phone rings an hour later and she thinks her car is done and ready to pick up. Nope.
Tire dude: ahh, Mrs FP, we tore up your tire trying to get it off the rim, all our fault.
wife: well the tires are old, I was just trying to hold out till july.
Tire dude: We will give you a new tire.
wife: Ok I want xyz, model abc.
Tire dude: well I don't have those in stock, I can get them monday (friday remember)
Wife: well give me one to drive on till monday.
Tire dude: well we can't, you car is AWD and it will screw stuff up.
Wife: let me call my husband
Tire dude: What if we give you 4 new tires
Wife: that does not sound right me knowing I needed them anyway, let me call my husband.
She rings me and tells me the entire deal, yea cars don't like having one different tire, even if it was the same make it could be bad, one being new and the others being REALLY old. She tells me he has this other tire and asks if they are ok. Yea they are fine name brand and a good tire. So should she do it, yea just replace all now, pay for three, and get him to toss in a free alignment.
She calls back lays it out for him. I am told he is in shock she is not ranting and raving. Says she will do it, pay for three if he can toss in an alignment. He says sure, and he will give her the other three tires at cost. Her last question was how soon. He knew she was having a real busy day, he could have the tires done in an hour, but he would need another hour for the alignment, he can do that next week, but don't wait too long. She got the car back in an hour and taking it back on Tuesday.
Guy was in shock she was so mellow about it all, she told them she knows about changing tires both her and I drove race cars, and built one from scratch, yup that little 100lb 5' nothing female. He thanked her up and down and it is a done deal.
So thoughts from the collective. I see it a little like the shopping cart rule, it was just the right thing to do.
Not that I really care, but just interested in what the collective thinks.