I bought a new VF-3SS, 15k, 50 tools, blah, blah.
I get this all the time, "Why didn't you buy a Makino or Matsura?"
Yes, they are better machines as a whole, BUT they totally suck ass when trying to be fluid, dynamic, and flexible. For all practical purposes, "custom gunsmithing" is little more than prototype work because so much of it is one off stuff. In that arena, Haas surpasses the competitors simply because their control interface is stupid easy to navigate and I can get a rock solid post processor with a download.
Been there, I love my Kitamura machines, but for the tempo I want on the floor, they suck ass. They are meant to be setup and run for 10's of thousands of cycles doing the same thing over and over. That's not what we do here. Plus, I have a control that every person in the shop can operate. At one point I had Fanuc, Yaskawa, Mitsubishi, Haas Next Gen, and Legacy Haas. I knew them and was fairly fluent, a new guy coming in however was reaching for the razor blades by day 3.
When you pencil out our work statement, Haas is tough to beat and I can actually get a service guy to the shop with them. All the other manufacturer's SUCK when it comes to supporting my neck of the woods. -Gotta remember that we are mostly cow pastures and oil rigs out here.
C.