Not that anyone needs me to say how good Nightforce's customer service is, but I will anyways.
Last night I was removing a scope from a Nightforce Unimount, and I wasn't paying much attention (yeah I know) and my garage was kinda dark. Turns out one of the points on my star bit was bent/broke and I stripped several of the screws on the mount. Well a quick call to Mark at Nightforce this morning had a new set of screws coming to me at NO CHARGE---not even for shipping. I admit that I'm a Nightforce fan, but I didn't expect their customer service to be this good. He did qualify that it would only happen once, but even once is phenomenal.
I'm not sure if you browse on here or not Mark, but thanks again you made my day.
Last night I was removing a scope from a Nightforce Unimount, and I wasn't paying much attention (yeah I know) and my garage was kinda dark. Turns out one of the points on my star bit was bent/broke and I stripped several of the screws on the mount. Well a quick call to Mark at Nightforce this morning had a new set of screws coming to me at NO CHARGE---not even for shipping. I admit that I'm a Nightforce fan, but I didn't expect their customer service to be this good. He did qualify that it would only happen once, but even once is phenomenal.
I'm not sure if you browse on here or not Mark, but thanks again you made my day.