We recently found bugs in firmware 1.17 and 1.18 that affect the range card and MV temp table that were not discovered in testing prior to launch. We apologize for this issue and pulled down the 1.18 firmware update from our server to do a thorough review. We wanted to keep everyone up-to-date and will make 1.15 firmware available through these links. We are working very hard to fix these issues and will have a new firmware version out and available as soon as possible. Barring additional issues we expect to have it released by 1 March. Please contact the Kestrel tech support team with any further questions.
Thanks for your patience while we fix this problem,
The Kestrel Team
If you want to downgrade your Kestrel 5700 Elite back to 1.15, please follow the steps below
Note 1: You will need to be able to connect to Windows or MAC computer via the Bluetooth dongle or USB cable.
Note 2: This process will erase the gun profiles on your Kestrel so please back them up first.
1) Download the attached files to your computer to a known location (Like the Desktop). You will need to Unzip the files to use them.
2) Please note, 1 file is for LiNK models and 1 file is for non-LiNK models so choose the file that matches your model.
3) Open up the Kestrel LiNK for Windows or MAC program and connect your Kestrel. https://kestrelinstruments.com/link-connectivity
4) On the Kestrel LiNK program, go to Manage->Model Upgrade.
5) A navigation window will pop up, navigate to the file saved in Step 1. Select the correct file version and then press Open.
6) You will be prompted that a new firmware update is available. Wait for the Kestrel to reboot and your unit should have fw 1.15 on it now.
Please contact [email protected] if you have any questions.
Thanks for your patience while we fix this problem,
The Kestrel Team
If you want to downgrade your Kestrel 5700 Elite back to 1.15, please follow the steps below
Note 1: You will need to be able to connect to Windows or MAC computer via the Bluetooth dongle or USB cable.
Note 2: This process will erase the gun profiles on your Kestrel so please back them up first.
1) Download the attached files to your computer to a known location (Like the Desktop). You will need to Unzip the files to use them.
2) Please note, 1 file is for LiNK models and 1 file is for non-LiNK models so choose the file that matches your model.
3) Open up the Kestrel LiNK for Windows or MAC program and connect your Kestrel. https://kestrelinstruments.com/link-connectivity
4) On the Kestrel LiNK program, go to Manage->Model Upgrade.
5) A navigation window will pop up, navigate to the file saved in Step 1. Select the correct file version and then press Open.
6) You will be prompted that a new firmware update is available. Wait for the Kestrel to reboot and your unit should have fw 1.15 on it now.
Please contact [email protected] if you have any questions.