Ops-core amp nfmi user question

[Boon20]

Im wondering if anyone who has the nfmi plugs has ever had a problem where the sound is only in the right ear plug?
The headset only does this with the nfmi plugs. Without the plugs (headset only) it works normal, sound in both ears.

I bought another set of nfmi hoping that would fix it but the same thing is happening.

Is this something i can fix or is something i have to send back to get fixed?

 

[derek1ee]

One of mine became like that after a few month, RMA'ed and replaced by OpsCore. Now I keep an extra set of plugs as back up.

(Do try swapping the plugs between ears and make sure the non-functioning one also change side so you know the issue is in the receiver not the transmitter).

 

[Boon20]

I've tried switching ears on both sets i have and its always the right ear only that works. Making me think its the headset.

 

[Boon20]

I contacted gentex they say it needs to go in to get the left ear cup repaired