Anybody have experience with patriot valley's turn time? I ordered an rpr barrel and was curious. I am having difficulty getting any replies from them, I assume it is from being really busy.
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Thank you.@Forward543 please email [email protected]
I've been in the middle of moving the shop and dealing with some problemmatic vendors with the machine move, tooling supplier etc.
Jeremy has been working on keeping the small parts shipping for things like brakes, mag kits, chassis, etc. We got the first job through the Haas lathe in the new shop this morning. I just finished it and took it off to Fedex. We've also been absolutely slammed with emails for questions, order changes on Hancocks, etc so it's been a near full time job just to keep up with emails let alone accomplish much else.
Yeah, I'm waiting on a barrel myself. Shop moves are a pain (and never go as smoothly as expected), so I kind of figured there would be a delay in turn around time. Shrug. It is what it is...screaming ain't going to make it happen faster, so I'm just sitting back and being patient. Completely understandable.
Hey guys, I've been helping Josh with everything full time for the last month or so and part time for a year prior. Some of you have probably gotten emails from me or even spoken to me on the phone. I'm going to be handling 95% of the comms moving forward so if you need something feel free to contact me directly at [email protected].
We have been getting a ton of emails a day, probably close to 60-70 most days through the website. On top of that Josh gets another 50 or so through his email account. It's hard for me do anything right now other than that.
We have been putting in long days, 70-80 hour weeks, with the shop move and I commute an hour and half each way so my days are even longer. I completely understand anyone's frustration but I've been trying to return emails in a timely fashion along with helping with the move, scheduling, ordering, inventory, shipping....you get it.
Even today I find out the SSL certificate expired because of a server issue on our hosting site late yesterday so I spent an hour this morning sorting that out and then got dropped with 88 emails I'm trying to return. Not trying to make excuses but I want to let you all know that the machines are back up and running, the shop is organized, things are moving forward and I personally am looking very forward to catching up quickly with all of this backlog and moving on.
I come from a hospitality background and I'm also a shooter. I worked on some very exclusive golf courses and resorts prior to this and nothing is more important to me than good customer service. I don't even know if I should say this but if I didn't reply within 24 hours please send it again, I might have overlooked it. I probably just dug my own grave with that one but you're not going to hurt my feelings and I'm here for you guys.
On top of all that we have a nice new Samsung SL-1500M twin spindle, live tool lathe sitting in our shop that makes me want to drool. Those guys are coming by the end of the week and the sooner we can get that going the faster we can double production.
We really appreciate everyone's business and are looking forward to grow from this and giving you guys better products and services in the future.
Jeremy
General updates are always a nice thing Just seeing you guys post here is good enough for me, as I wont bother to message or email andvwaste your time. In the end what really matters is product quality, so whatever wait that takes is worth it
Agreed, excellent news. I've been waiting on tikka barrel order in Sept of 17. Glad they are getting this up and running!That's great news. My BIL's rifle has been in limbo as it was basically done at the end of 2017, and then PVA had a bunch of stuff hit. Last I spoke to Josh everything was finished and the barrel just had to be torqued on and dropped in MPA chassis. This was a couple months ago (rifle going on 9 months), and considering the 5 minutes of (non machining) work needed it'd be great to get this rifle finished. Please check email from me that I sent to you a few days ago. Thanks. Conrad
Agreed, excellent news. I've been waiting on tikka barrel order in Sept of 17. Glad they are getting this up and running!
I've been trying to stay ahead of the game lately and even reach out to some of our customers just because of the shop move and wait times. I know what it's like to play the waiting game and sometimes a little goes a long way with keeping guys informed. I certainly can't reach out to everyone but I'm all about building long-term relationships with customers and looking to retain that business in the future.
The end of last week felt great. Our new facility has tremendously improved work flow and we knocked a lot of stuff out already in the short time we've been back up and running. It's almost midnight here and I'm already looking forward to tomorrow. Thanks for the support guys, we really appreciate it.
So we should be caught up with almost anything leftover from 2017 by the end of the week. In fact a lot of stuff has been cut already it just needs engraving and polished. We have been getting in a ton of barrels from Rock Creek which was one of the few saving graces from the shop move....we are pretty stocked up at the moment.
We had the Samsung guys turn on the new lathe on Monday. They were supposed to come back today but now we are getting 12" of snow so not sure if that's going to happen. I for one will not be commuting in...barely made it out last night... but I plan on getting some backend stuff accomplished so we have a better understanding of everything moving forward. Wish I took a pic yesterday before I left but we had about 20 barrels sitting on the table that are chambered and threaded.
I've seen a lot of messages from this thread come through already. If you haven't touched base with me please do. I know yesterday I had to give up on replying to everyone for a little while and get some shipping done but I'm trying to stay on top of things. Like I said before if you don't hear from me within a day send it again.
YMMV, I Bought an tl3 action back during their group buy, and am still waiting on delivery of it with a barrel
Prior build time for full build was 8 months and rifle shoots great
Any chance you know or could ask Josh what vise and/or bushing he would suggest I use for taking off the t3 lite barrel and what bushing i might need for the new barrel from y'all? IIRC it is a light palma.
Setting on 16+ weeks on a prefit barrel. Not getting any response via email from anyone at pva for two weeks. I understand they are busy, but starting to be disappointed with missing multiple ship dates and now radio silence. If i could get close to when it might ship then i could just put it on the forget about the order list, not shoot this year, and be suprised when it gets here. None of this was listed on the website when ordering it, i guess its my fault for assuming it would be under six months. At this point im going to order a barrel from someone else and then just wait and see what happens with this one.
I’m going on 5 weeks waiting for my prefit.
Buy two and when one burns out order another. That way you will always have one in the bag.The only real inconvenience they couldn’t give me an eta and I’m a prs competitor, so it’s a little hindering. Not bashing, but inconvenience due to not knowing when I can star registering, and then there’s load development
Buy two and when one burns out order another. That way you will always have one in the bag.
Most guys like the finished product. I may order one now while I don’t want one so when I finally do want one it will almost be here.
Asking the customer to spend extra money because the business is still taking orders but can't effectively estimate delivery times, is not entirely reasonable IMHO.Buy two and when one burns out order another. That way you will always have one in the bag.
Most guys like the finished product. I may order one now while I don’t want one so when I finally do want one it will almost be here.
I was picking on PVA in my post about their lead times.Asking the customer to spend extra money because the business is still taking orders but can't effectively estimate delivery times, is not entirely reasonable IMHO.
Go to bugholes for barrels. I wouldn't buy a pack of gum from PVA after seeing the JH situation play out.
I was picking on PVA in my post about their lead times.
I was serious about the OP having an extra barrel regardless of which company he uses if he puts enough lead down range. This x2 if it is his only rifle. It is ‘t spending extra money if he will use it.
I get what you're saying, but he doesn't get to keep that money. It's tied up in a barrel. And then if/when he sells the gun, he's going to get a fraction of that money back if he sells the barrel.I was picking on PVA in my post about their lead times.
I was serious about the OP having an extra barrel regardless of which company he uses if he puts enough lead down range. This x2 if it is his only rifle. It is ‘t spending extra money if he will use it.
And as of today pva says another 4-5 guess I’ll kiss the end of prs 2019 bye byeI’m new and couldn’t edit my typing error going on 9 weeks wait
Man that is truly sad. Was expecting a big improvement from pva after seeing their success and quick delivery from the july 4 sale. Definately loved my experiences with bugholes, SAC, and LRI.And as of today pva says another 4-5 guess I’ll kiss the end of prs 2019 bye bye