I want to start this with saying I have owned a few POF over the years all have run flawless and fitment was good. However on 8/6/2021 i picked up a POF Revolution DI 308 gun, got it home to spend some time with it and this def seems to be a Friday right before quitting time rifle. Rifle right out of the box has 1ea screw that has a visible fracture/crack in it and another one that has a facture/crack line but doesn't look to be completely cracked like other side. Second big issue is the gas block is quite not centered in the handguard. Also out of the box one of the handguard screws that clamps the handguard to the barrel nut was completely loose . After speaking with the gunshop I purchased from they advised I at least shoot the firearm to verify function before I contact if there is other issues. I shot 5 rounds of Federal M80 and already have anodization chipping on the shell deflector. I mean 5 rounds damaged the finish already on a firearm of this things cost.
I spent several days trying to call someone and Tech and Customer support lines go to voicemail and you don't ever get a call back. I finally called sales after a few days, they got me to someone who gave very little to no help and said go on the website and setup an RMA. Fine go and do that to find out they want the owner to pay shipping to them for there lack of QC. The rifle wasn't a few days old and right out of the box had several QC issues that are concerning. I am in shock honestly I had heard stories of POF and QC lacking but experiencing it now first hand I am regretting this purchase quite a bit. Wanted to pass the word to save anyone else the headache or do a better than I did inspection before signing paperwork.
I spent several days trying to call someone and Tech and Customer support lines go to voicemail and you don't ever get a call back. I finally called sales after a few days, they got me to someone who gave very little to no help and said go on the website and setup an RMA. Fine go and do that to find out they want the owner to pay shipping to them for there lack of QC. The rifle wasn't a few days old and right out of the box had several QC issues that are concerning. I am in shock honestly I had heard stories of POF and QC lacking but experiencing it now first hand I am regretting this purchase quite a bit. Wanted to pass the word to save anyone else the headache or do a better than I did inspection before signing paperwork.