POF customer service

jamescaan

Lurker
Full Member
Minuteman
Aug 16, 2006
308
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51
Lubbock, Texas
I just wanted to pass along my story. I had to call POF about a small issue on my P308. I have never dealt with nicer people. Not only did they go above and beyond, John DeSomma, brother of the owner, gave me his cel phone number to keep him posted. The rifle is amazing, and built by some really good people. I have my first of hopefully many POF firearms. If anyone is on the fence, do yourself a huge favor and give them a shot.
 
Re: POF customer service

I called and asked a few questions prior to ordering; they were very helpful and friendly. Still waiting on the rifle though.

Just out of curiosity, what problems were you having?
 
Re: POF customer service

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jamescaan</div><div class="ubbcode-body">I just wanted to pass along my story. I had to call POF about a small issue on my P308. I have never dealt with nicer people. Not only did they go above and beyond, John DeSomma, brother of the owner, gave me his cel phone number to keep him posted. The rifle is amazing, and built by some really good people. I have my first of hopefully many POF firearms. If anyone is on the fence, do yourself a huge favor and give them a shot. </div></div>

I pretty much can echo your sentiment. They promptly resolved a FTF issue I had and were very courteous and great to work with. I love the rifle now that it has been serviced.
 
Re: POF customer service

They contributed 2 rifles to the match i shot in last month, gave all 49 shooters $200 off any upper, and paid for the helicopter stage. I would recommend them to anybody! First rate people.

Thanks again POF!

The guy that won the match was using one of their rifles.
 
Re: POF customer service

POF's very committed to CS, and Frank is a big supporter of our sport.

I was lucky enough to get a job at POF earlier this spring, and Scott (scottmilk9) and I are highly committed to doing what we can to take care of all our customers: past, current and future.

I wish I could have come up to the OSC match, but Nomad represented with the top spot!!