Re: Question for gunsmiths
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Blue Streak</div><div class="ubbcode-body">
So did you have a rifle built and when it was returned it had the smiths name / logo, or whatever, stamped on it?
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You nailed it.
These barrels were also Melonite case hardened... so now what? He is going to try to turn the barrels down to remove the logo, which changes the contour of the barrel if even in a small way... I just do not see a reasonable resolution since it took around six month's to get the barrels in.
Below is the email response to my clearly displeased response. I likened his putting his logo on my rifles to a dog marking it's teritory. I gave him a spec sheet that itemized the work to be done and asked if he had any questions... well you can read the rest:
"First, I do no appreciate the disrespectful tone and approach to our situation. I have done nothing wrong and its a simple case of miscommunication on both ends."
I know it is obvious I am not pleased, and have really tried to throttle it back, apparently not successfully.
From the beginning I stated that these sorts of things get under my skin. My intention is not to insult or berate you, but I am calling it like I see it, and we may have to agree to disagree.
I checked your website before and again to see if I had gotten everything correct, and made extra effort to clearly communicate the specs. I clearly asked if you had any questions or needed any more information, and to ask so that there would be no misunderstandings.
Having never had a custom build, and there being no mention in our correspondence or your website that you engrave your logo, there would be no reason for me to suspect or even have it on my radar that you intended to engrave your logo on my rifles. So to be clear any miscommunication was on your part not mine.
When you answered vaguely regarding if the rifles had been engraved, a red flag immediately went up. To be blunt (not intended as an insult) your credibility with me was immediately called into question. I may not like what the truth of a matter may be, but I sure as hell want the truth.
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" just about every other custom rifle and pistol shop all etch their makers mark on the barrels on a rifle build. "
"The fact that you made no effort to request not to have your barrels etched before this discussion, and because it's an Industry Wide practice to etch the manufacturing mark on the build, I cannot apologize any more for something that is not my fault or anything I should be sorry for or ashamed of. "
It is irrelevant if everyone is doing it, I did not want nor ask for you to etch your information on my rifles.
Again, the whole concept behind custom is what the customer wants.
999 out of 1000 customers may want the etching, I simply do/did not.
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"1- So it is known who has performed the work, if there is credit to be received or if there is a problem, then they can be contacted. "
If there were any issues, I do not think I would need to look at a permanently etched in logo to remind me of where the work was done and to suggest otherwise is simply insulting.
If I were happy with the rifle and service shouldn't I be the one that decides if I share that information?
If it does not shoot, then it is unlikely that anyone would see it as I doubt that I'd take it out... so a fairly no risk advertising method for you and free (free for you as you did not pay a dime for the parts. I am not trying to be “disrespectful” those are just the facts).
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"When you got your FN actions, did you call up FN and get angry with them for marking the action with their logo?"
As for FN: They manufactured the part and I bought it from them knowing full well that it was engraved with their information. If you manufactured the rifle then I would suspect that you could do the same and I would make my decision to buy or not with full knowledge. If I had every part manufactures name were engraved on the firearms that I have used to upgrade my firearms they would all look like the firearm equivalents of NASCAR race cars.
The difference is, you did not manufacture nor purchase any of the items, I did. If it is required by law, then by all means be in compliance,
1.Communicate that in advance since it was not on the spec sheet
2.Let's discuss and agree on a place in an inconspicuous location if at all possible, given it is required by law.
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"2- Its their manufacture mark. I am a class 2 and class 7 manufacture. Make no mistake that I do manufacture firearms, and according to the ATF that is what I am doing when I build a new rifle off of an existing action. "
I only recently noticed on your post of another customers rifle on the **** that you put your logo on his rifle as well. (advertising?)
Both rifles were previously barreled, I believe I had previously communicated that in an email regarding the SPR (you can contact Tim Pierce to confirm if you'd like: 703 288 1292 ext 104 or by email:
[email protected] to confirm that it was infact a barreld action (rifle). I was serious when I mentioned that I had spent 6 month's researching this build).
So concerning a rebarrel is that manufacturing too? I seriously doubt that, but I am not an expert and will look into that tonight.
* No it is not, and I provided ample sources including the AFT website.
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"Your vehicle, did you contact Ford or Chevy and tell them they should not have put their logo or model name on the vehicle? This is the same exact scenario with a custom rifle shop putting their logo on their work. "
FYI: Regarding my vehicles: I remove the dealer logo's and stickers.
Again the manufacturer had that on it when I bought the car, the other crap is snuck on after the papers are signed (technically my car at that point) during the final inspection. I had the foresight in this most recent case to request that it not be done, and only noticed after we had the vehicle home that they did it anyways.
I also mentioned my displeasure with the dealer and the Toyota customer service survey telemarketer that called to survey customer satisfaction with our new purchase. I am sure they were not pleased to hear it either.
I do however agree that this is a very similar example of using my property for their advertising and I do not like it.
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"Once they get in, I will properly install the barrels on the actions."
So am I to intrerpret that as the barrels and actions are not scribed with index marks? As I had made my wishes known.
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Again we will most likely agree to disagree, to you this does not seem to be a big deal, for me this represents a large investment in time and money, and with that are proportionate expectations.
In doing my research I found ample recommendations as to your workmanship, and given the preponderance of positive reviews it was never called into question, nor was that my intention. My main 'bitch' is the engraving for the reasons previously mentioned.
Do not take my comment regarding your vague response a slam, but I was offering my honest feelings regarding your response, and read the email history during this exchange; you have changed from "not sure" to it is your policy to have the 'engraving done before any final finishes'. That sounds pretty definite to me.
I would be nothing but more than happy if I were to eat crow and, if infact you did not engrave the barrels, and it is required by law as you say (even for rebarrels)... I would owe you a huge appology and would gladly offer it to you. Until then I believe we will continue to not see eye to eye on this matter.
I had high hopes, and up till now, and even the longer than quoted wait time was not an issue. Now that I am irritated I have to admit everything bothers me.
This is truely unfortunate as I had hoped to establish a long term working relationship for other projects (allbeit smaller than these) to work with you on in the future, as well as having a vetted vender to refer others to since I am always looking for ways to help small businesses...
FYI: I will also verify if a rebarrel constitutes manufacturing...