Anyone out there have any info on John Bredderman or Raggedhole barrels. Ordered a action and 2 barrels from them in March and now can not get any reply on order status. Are they still in business or do need legal action ?
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Join the contestSo I just wanted to share something that happened to me with this company. Last week I placed an order online for a barrel and for an email confirmation the order was submitted. Then 20mins later I get a call the barrel is out of stock and it is unknown when more will be available. So I ask to cancel the order and I’m told I need to send an email with my order number and there is restocking fee for an item I didn’t even receive. So I bought a blank sporter barrel for $175.95 And was refunded 150$ so I lost $25.95 because they didn’t have a barrel in stock this makes no sense to me and I won’t be doing business with this company again.
Did you do that?Due to the inventory turnover rate and with current limited suply please send a us a note or call John at 415-705-9498 or [email protected] to confirm if the barrels are in stock BEFORE ordering
Are you sure that's not why they kept part of your money?Cancelled orders will be subject to a cancellation fee. The credit card processor charges us to refund.
So I just wanted to share something that happened to me with this company. Last week I placed an order online for a barrel and for an email confirmation the order was submitted. Then 20mins later I get a call the barrel is out of stock and it is unknown when more will be available. So I ask to cancel the order and I’m told I need to send an email with my order number and there is restocking fee for an item I didn’t even receive. So I bought a blank sporter barrel for $175.95 And was refunded 150$ so I lost $25.95 because they didn’t have a barrel in stock this makes no sense to me and I won’t be doing business with this company again.
From their website:
Did you do that?
And also from their website:
Are you sure that's not why they kept part of your money?
Both of their statements seem perfectly reasonable to me.
Yeah if they’re gonna have a website they should be liable for what’s on it, not you.No I didn’t call because the item listed on they’re website was listed as in stock. So I just assumed like anyone else would have they had the item for sale so it was in stock. I did get a call a few hours later telling me they were out snd were in process of removing the listing for that barrel. So I still don’t see how or why I wasn’t refunded the full amount. I literally paid and was refunded in a matter of hours but yet kept some of my funds. Shitty customer service if you ask me. I wasn’t even given the option to wait for the barrel to be in stock as I was told he had no idea when barrels would be available again.
Plus This shit is old news already have around 300 rounds down the Criterion prefit barrel From Northland Shooter Supply James room care of me had barrel in 4days was shooting the next day. Barrel shoots awesome.
He is using a 3rd party for processing. Pretty normal for a web site that takes credit card orders. Most businesses aren't going to have the necessary equipment or the ability to link them together. What I can tell you is credit card processors don't do anything free. I have bought several barrels from him, no issues, including this year. Had to wait a couple weeks on getting 1 in stock but wasn't a biggie to me.No card fees from the bank if the sale is voided the same day or before the batch is completed and transmitted for the day. At least that is how my CC processing works.