I didn't get a response to my initial online form questions so called CS this morning. The nice lady told me that the 25 to 30 in/lbs was correct but couldn't answer my other questions so I asked if there was tech familiar with this gun I could talk to. All techs were busy so she said one of them would reply as soon as possible. Here is the tech's answer. Note: the 25 in/lbs is for early guns only....so the CS lady didn't have the correct answer.
Ross,
We received your inquiry. The 25 in/lbs. addendum was for an older revision Chassis where the greater torque would damage the bedding surface. If you did not have the addendum sheet in the box then you should have a new Chassis, where the 35 in/lbs. is correct. The front nose of the Trigger Housing is supposed to bottom out in the pocket of the Magazine Latch Assembly. If the issue persists we recommend you send the complete firearm in for evaluation. Please contact us at 336-949-5200 to have an RMA number issued. Have your serial number handy when calling.
Thank you,
Ruger Customer Service