I received a new Savage 10 PC the end November to compliment a SAS Arbiter Ti that I have in que. Looked good out of the box, so I took her home. Get home and do a full takedown to clean her up and such and notice that there are a few threads on one side of the muzzle that are in the white (oh no...) and look wrong. Turn the thread protector around and run it down.....and it won't go past the narfed threads (other end is counterbored).....oh shit. Then I notice there is a gouge in the mating surface between the receiver and the recoil lug that must've happened pre-finish....goddammit!
Long story short, I call Savage, they issue a call tag, I write up a description of the issues and send her off....
Three weeks go by and I look at the calendar, and think I won't be seeing my rifle until 2013....(fuck!) Come home from work and there she is......wait...it's not my flawed rifle....it's a BRAND NEW RIFLE!!!
Just wanted to tell the story and pass it along since Savage did the right thing. More than not forums tend to be bitch houses for lousy customer service and raw dealings (most often resulting from grandiose and unrealistic expectations). I am as happy as a guy can be!!!
Thank you Team Savage!
Long story short, I call Savage, they issue a call tag, I write up a description of the issues and send her off....
Three weeks go by and I look at the calendar, and think I won't be seeing my rifle until 2013....(fuck!) Come home from work and there she is......wait...it's not my flawed rifle....it's a BRAND NEW RIFLE!!!
Just wanted to tell the story and pass it along since Savage did the right thing. More than not forums tend to be bitch houses for lousy customer service and raw dealings (most often resulting from grandiose and unrealistic expectations). I am as happy as a guy can be!!!
Thank you Team Savage!
