I have quite a few items from Tab Gear, from rear bags to shooting mats and log book covers. Over the weekend, I found little black plastic beads on my shooting bench. Finally, I found that they were coming from a hole in my Tab Gear rear bag. The stitching on a seam had broken creating a hole. I sent them an email about it since it was pretty new, and they had a new bag shipped to me the next morning. Phenomenal customer service!