The email issued mentioned earlier this week is now fixed! You may also have received previous emails that were meant to be sent over the last few days - apologies, this was a one time issue and shouldn't happen again!
I have a pair of these and had to send them in for repair at one time. With that said I went through hell getting them back from our government who intercepted them on the way to the factory. Anyway I did get them back after a couple years. Where did you buy these and are you the original owner? I am very interested.