This is my personal experience, but I have to let other members know how I am stuck with Venmo for 1200USD.
I bought a computer component from my friend via Venmo and indicated a component name in comments section. The amount is 1200USD. After that both my account and seller account were frozen. I received a letter from Venmo that my activity is against community standards and that my ID should be reviewed in order to avoid fraud activity. I sent them Driver ID and received a reply that my account has been disabled permanently. In order to have my money back I had to send them the latest bank statement with account info and should wait up to 180 days. While I admit that I took the risk of paying to a seller over the internet, it does not grant Venmo the right to hold my funds for such a long period. I know a lot of members are actively using this payment service but keep in mind not to put any info about the product in comments or avoid paying via Venmo at all. The worst money transfer service I ever encountered.
I bought a computer component from my friend via Venmo and indicated a component name in comments section. The amount is 1200USD. After that both my account and seller account were frozen. I received a letter from Venmo that my activity is against community standards and that my ID should be reviewed in order to avoid fraud activity. I sent them Driver ID and received a reply that my account has been disabled permanently. In order to have my money back I had to send them the latest bank statement with account info and should wait up to 180 days. While I admit that I took the risk of paying to a seller over the internet, it does not grant Venmo the right to hold my funds for such a long period. I know a lot of members are actively using this payment service but keep in mind not to put any info about the product in comments or avoid paying via Venmo at all. The worst money transfer service I ever encountered.
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