I'm looking for some feedback here. I know where I mis-stepped, and now I'm trying to resolve this matter as quickly and fairly as possible without screwing myself out of a scope.
Scenario:
- A new user "date joined Mar 2014" PM's me asking about a scope I had for sale that was already sold a few weeks ago. New user has 1 post and zero feedback.
- I tell him that one is gone, but I have another that is similar to it and send the specs and pics
- He drives a hard bargain and we come to an agreement. Most of his PM's during the negotiation would say, "If we can do x, then I will send a money order today..."
- As soon as money order is sent buyer starts texting, PM'ing, calling. Comes across as pushy, but I chalk it up to just being nervous.
- I respond to texts in timely manner and keep communication up
- Buyer thinks MO arrives on Thurs, and the communication intensity picks up, wants to know when I'm going to ship and if I have tracking num for him
- I tell him Thurs night that it didn't arrive, he's ok with it. I still feel that he's just nervous. He's already mentioning not wanting to have to leave negative feedback about me..... This irks me to no end.
- MO arrives Friday, my wife calls me at work and tells me, I communicate with buyer letting him know and telling him I would ship on Saturday.
- I am under the assumption it is a USPS money order. We never discussed USPS money order being a requirement. That's my mistake.t
- I don't open his envelope until Saturday, and I discover he has sent Western Union MO. I've heard too many stories about fake MO's on this website and others. I'm so used to only dealing in USPS money orders that it's not even something I discuss any longer.
- Now I don't want to send him the scope until I know the money orders are legit. I communicate this. He is obviously pissed off because that wasn't previously specified.
- If the buyer was an established member of the website with at least some feedback or a person I could contact for a reference I would send the scope immediately.
- Since he's brand new here and I know nothing about him, I don't want to send the scope until I know payment is real.
- What would you do?
I'm pretty sure the answer most will give is that I'm obligated to send the scope since I didn't tell the buyer that he would need to send USPS money orders for me to ship immediately. But I can also see the responses now if I were to start this same thread after getting scammed and sending a scope to somebody that paid with fake money orders. I would be saying, new user contacts me about buying a scope, tells me he'll send MO immediately, is very pushy about shipping immediately, I go ahead and do it, MO's are fake, now I'm screwed and know nothing about this guy.......... Everyone would ask why in the hell I sent the scope out.
The guy very well may be perfectly legitimate, and I feel like I'm kind of being a dick about this. But I don't want to lose a $2K plus scope because I made a mistake on not specifying to send a USPS MO.
Fire away.
Scenario:
- A new user "date joined Mar 2014" PM's me asking about a scope I had for sale that was already sold a few weeks ago. New user has 1 post and zero feedback.
- I tell him that one is gone, but I have another that is similar to it and send the specs and pics
- He drives a hard bargain and we come to an agreement. Most of his PM's during the negotiation would say, "If we can do x, then I will send a money order today..."
- As soon as money order is sent buyer starts texting, PM'ing, calling. Comes across as pushy, but I chalk it up to just being nervous.
- I respond to texts in timely manner and keep communication up
- Buyer thinks MO arrives on Thurs, and the communication intensity picks up, wants to know when I'm going to ship and if I have tracking num for him
- I tell him Thurs night that it didn't arrive, he's ok with it. I still feel that he's just nervous. He's already mentioning not wanting to have to leave negative feedback about me..... This irks me to no end.
- MO arrives Friday, my wife calls me at work and tells me, I communicate with buyer letting him know and telling him I would ship on Saturday.
- I am under the assumption it is a USPS money order. We never discussed USPS money order being a requirement. That's my mistake.t
- I don't open his envelope until Saturday, and I discover he has sent Western Union MO. I've heard too many stories about fake MO's on this website and others. I'm so used to only dealing in USPS money orders that it's not even something I discuss any longer.
- Now I don't want to send him the scope until I know the money orders are legit. I communicate this. He is obviously pissed off because that wasn't previously specified.
- If the buyer was an established member of the website with at least some feedback or a person I could contact for a reference I would send the scope immediately.
- Since he's brand new here and I know nothing about him, I don't want to send the scope until I know payment is real.
- What would you do?
I'm pretty sure the answer most will give is that I'm obligated to send the scope since I didn't tell the buyer that he would need to send USPS money orders for me to ship immediately. But I can also see the responses now if I were to start this same thread after getting scammed and sending a scope to somebody that paid with fake money orders. I would be saying, new user contacts me about buying a scope, tells me he'll send MO immediately, is very pushy about shipping immediately, I go ahead and do it, MO's are fake, now I'm screwed and know nothing about this guy.......... Everyone would ask why in the hell I sent the scope out.
The guy very well may be perfectly legitimate, and I feel like I'm kind of being a dick about this. But I don't want to lose a $2K plus scope because I made a mistake on not specifying to send a USPS MO.
Fire away.