www.smallparts.com

[perazzisc3]

Has anyone ever purchased anything from this company?
Hopefully you had a better experience than I did. I am in the market for a good "-lb torque wrench and thought I found one.
Placed the order they charged my credit card and sent an email showing the tracking # that it was shipped.The tracking # was not familiar so I checked and the shipping company was LASER SHIP. Never heard of them, so I checked for reviews and was horrified at the appalling results.So naturally very concerned I contacted smallparts who proceeded to bullsh*t me.I contacted laser ship and after several calls finally got what appeared to be an honest person who advised me that I was not going to receive my package because they did not have it and have no idea where it was and never received it from smallparts.Now I am trying to have them credit my card or I have to disputed the charge and wait.

 

[treebasher]

Re: www.smallparts.com

I'm going to pick on you a little but, but I'll try to be gentle...

It seems to me that when these type of threads come up on bad experiences they are always with some unheard of internet company or a company that is know to have bad customer service.

Now I would be willing to bet that the order was placed because they had a "cheap" price on the item wanted.

My advice is to do your research on these companies first.

Better yet, deal with a vendor here on the Hide and you will most likely have a pleasant, uneventful experience.

Chalk it up to a lesson learned.

 

[Sean the Nailer]

Re: www.smallparts.com

you talking about this one?

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: perazzisc3</div><div class="ubbcode-body">Any and all intel is greatly appreciated!!</div></div>
then actualy look

or actually look further

 

[perazzisc3]

Re: www.smallparts.com

Chalked it up to a lesson learned