I love my new chassis and it looks killer. However, the CS is beyond belief. I messaged Kyle today to ask him a couple questions. He was very quick to respond. I mentioned that I had stripped out part of the cheek rest because I was trying to Heeman the screws. I asked him if I could buy a replacement or how to fix it. He messaged me back and said not a problem. He is putting a new one in the mail tomorrow; FREE OF CHARGE. He didn't even want me to cover the shipping. Outstanding in my opinion. If you are looking for a great accurate chassis that looks sharp, you could not buy from a better guy. Thanks again Kyle.