Rifle Scopes First issue with one of my vortex scopes and customer service

[elfster1234]

The illumination just stopped working even with a fresh battery with my vortex 1-4 pst. Printed out the repair form they emailed me, sent the scope in for repair, and it was sent back to me in under 7days just like new. Very nice! This is why i own nothing but vortex. Warranty service is tip top. Not a single question asked.

 

[jbell]

Very nice brother! It is good to have good gear made by good people!

 

[Geno C.]

That is very good customer service. It's disheartening however, that this type of thread involving vortex scopes is becoming pretty common...

 

[DOA]

Its nice that Vortex's warranty is great.....however.....it would be nice if they build scopes a bit better so you didn't need the warranty.

 

[elfster1234]

I hear ya.

Other than that though, I currently own 3 total vortex scopes and this is the first time having an issue with them. Very happy with all of my scopes.

Its nice that Vortex's warranty is great.....however.....it would be nice if they build scopes a bit better so you didn't need the warranty.

 

[sib1948]

Love my new Vortex Razor HD 5-20. Rugged with great optics and no issues so far, but still nice to hear about fast (even no fault) warranty coverage. Vortex has really stepped up their quality the last several years. Always nice to have multiple nice scopes to choose from compared to 10-15 years ago.