After a decade of more of use, my US Optics 15-40x60mm FOS ( Field Observation Scope) suffered a failure. The magnification ring froze up and would not function. I contacted US Optics and they immediately sent me a RMA and I sent them the scope. In less than 2 weeks, I received the repaired scope. US Optics has done a complete refurbish of the scope to include updating some components. It is now better than new. I wish to commend US Optics for standing by their products. I wanted Hide members to know my experience that US Optics stands behind their products with an awesome no nonsense warranty. US Optics communication, service and repair are outstanding.
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Spotters US Optics Warranty
- Thread starter ratton
- Start date
+1, and they're good with their cheap stuff too.
A couple years ago, I had the ocular lens blow out on a TS-25. Within 15 minutes, I had an RMA and a shipping label. That was on a Monday. On Thursday, a TS-20 was delivered, about a $600 upgrade.
A couple years ago, I had the ocular lens blow out on a TS-25. Within 15 minutes, I had an RMA and a shipping label. That was on a Monday. On Thursday, a TS-20 was delivered, about a $600 upgrade.
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