Rifle Scopes Bushnell Warranty Service

S

Scarface26

knuckle dragger
Full Member
Minuteman
Feb 14, 2017
427
207
Southeast OK
#1
Has anyone ever needed Bushnell warranty support? I have an LRHSi that the mag ring won't spin. I called Bushnell and they advised a return label would be waiting in my e-mail. No dice. Going through the warranty links on the website generates another warranty e-mail with a link to somewhere else. More to follow. Any Bushnell reps on here?

God bless America
 
#3
Scarface26 said:
Has anyone ever needed Bushnell warranty support? I have an LRHSi that the mag ring won't spin. I called Bushnell and they advised a return label would be waiting in my e-mail. No dice. Going through the warranty links on the website generates another warranty e-mail with a link to somewhere else. More to follow. Any Bushnell reps on here?

God bless America
Click to expand...
I submitted a ticket via email and got no response. But when I called them it was handled very quickly.
 
#6
Scarface26 said:
Has anyone ever needed Bushnell warranty support? I have an LRHSi that the mag ring won't spin. I called Bushnell and they advised a return label would be waiting in my e-mail. No dice. Going through the warranty links on the website generates another warranty e-mail with a link to somewhere else. More to follow. Any Bushnell reps on here?

God bless America
Click to expand...
PM your contact info. It's Sunday so nobody will get back to you until tomorrow. I'll get the Email going for tomorrow morning though.
 
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#11
I had an issue getting a proper email response from PSA when I used my phone.
As soon as I used the wife's computer, it was seamless.

Don't know if you're using a phone or a computer, but it's something to keep in mind.
 
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#14
To finally close out this thread, Bushnell hit it out of the park. Turnaround was around quick. Everything Bushnell had influence over was spot on, and the scope is as good as new.

Lots of great scopes out there and some great warranties, but I've got four from Bushnell and am strongly considering replacing my PMII with a DMRIII, based on this experience.

Great job @Team RCBS & Bushnell

God bless America
 
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Reactions: IronSkillet, Team RCBS & Bushnell and b6graham
#16
A year since the last post in this thread. and I'm getting no response beyond an automated answering service guiding me to menus stating that due to heavy call volume I cannot be placed in a queue or due to technical difficulties I should call back in an hour. Here's that number 800-423-3537 from this page as well as others https://www.bushnell.com/bu-warranty.html. As for their warranty form online, I filled one out around 10 days and received no response. Here's where I found the contact form https://www.bushnell.com/bushnell-footer-assets/bu-contact-us.html. I have no idea what's going on, but if you're buying Bushnell products please keep the warranty and support aspects in perspective and what current Bushnell owners in need of support have experienced or are experiencing.
 
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