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Did he pull the bolt back hard? It says in the instruction manual "that" can cause damage. I catch myself doing that too when shooting and keep thinking I need to slow down but have not broken it yet.
I can't imagine having to worry about cycling my bolt too hard at risk of damaging something. I run all my bolt guns (Savage 10, Tikka T3, AE MKIII) like I'm trying to rip the bolt out of the rifle, and none of them have shown the slightest hint of damage from it. But then again, kids have a certain way of breaking things that otherwise can't be broken....
Certainly not something I would except but kids can break anything. Isn't it Pelican who's warranty statement says something to the effect of, "excludes shark bite, bear attack and children under 5".
Either it was a bad part or your 5 year old is a fucking hoss.