Hey Phillip,
Thank you for taking the time to get back to me. Below are the questions that we have for you. If you have any questions or concerns please feel free to reach out.
1. Do either you or a family member have any current or prior military affiliation?
Yes.
2. How did you hear about Black Rifle Coffee?
3. What is your favorite roast profile? (light, medium, dark, extra dark)
4. What is your favorite BRCC coffee blend?
5. Did you find your coffee to typically be available? Any out of stock issues?
6. On average, how many cups of coffee are consumed in your household per day?
7. Did you ever contact our Customer Service via email, phone or chat? How would you rate? Did they resolve your issue?
8. How would you rate our website and mobile app? What would you improve? Were products easy to find on our website?
9. Was our website easy to navigate?
10. Are there any Partner Brands you would like to see added to our list?
11. What is your preferred method of brewing?
12. Would you refer our coffee club to a friend?
No.
13. Do you have any additional comments/feedback for BRCC?
Your company positioned itself as rabidly Pro America/Pro-Constitution/Pro Second Amendment.
I think we are faced with circumstances at this point in time that there is no longer room for negotiation.
Its a sad, somewhat scary, state truthfully.
I think your company position is to ride a non-existent middle ground at a time when the other side is supported by companies that are willing to go all in to support stripping us of essential freedoms, as well change the systems that have allowed you to achieve a great level of success.
I was attracted to the company for the superficial message but left when I learned that's only for appearances not heart felt core values.
I respect your right to think differently but I will spend my money elsewhere with those that share my beliefs about America and the Constitution.
Though you have left me I hope you can appreciate that I am trying my best to maintain the America that has provided your founder and its employees great opportunity and success.
Sincerely,
Thank you for taking the time to provide your feedback!
*For you taking the time to provide me with your feedback. If you would like to come back to the club I can offer you 50% off your first club order back! When you are ready to start back up just let me know!