Can't log in from samsung phone

[AnotherNewbie]

I can log in from home but not phone kinda weird.
Also I used to have another nick but when I tried to change email it would not let me so I re registered becuase I lost my old email.

 

[diverdon]

I have no trouble with my Samsung.

 

[AnotherNewbie]

Well I just tried 2 times and it keeps saying password or username wrong and its the same info I log in here on.
werid just plain weird

 

[Lowlight]

make sure it is not manually changing something, like using the wrong saved account information

Try clearing out the cache too just in case

 

[AnotherNewbie]

ok just wiped cache and will try again

 

[AnotherNewbie]

Says incorrect password and its same one I used to log on here
My phone must be changing or doing something kaka

 

[Lowlight]

try switching browsers on the phone see what happens

 

[AnotherNewbie]

Swapped from samsung internet browser to google and no go.
Must be something about my phone I guess.

 

[Lowlight]

weird, sorry I have not answer why it will not work ?

 

[diverdon]

I wonder somehow one of the characters in your used id or password are being rendered differently by your phone than by your computer. If so why not try this, on your computer open your email -- compose an email--- type your user name and on another line type your password---save the draft. Go to your phone---open the hide login page---open your email---copy and paste the user id and pw into their respective boxes, then try to log in.

 

[AnotherNewbie]

I wonder somehow one of the characters in your used id or password are being rendered differently by your phone than by your computer. If so why not try this, on your computer open your email -- compose an email--- type your user name and on another line type your password---save the draft. Go to your phone---open the hide login page---open your email---copy and paste the user id and pw into their respective boxes, then try to log in.

ok

 

[W54/XM-388]

I can log in just fine with a Note8
Did you try a different browser as well on the phone?
I use Chrome, sometimes the Samsung browser doesn't like certain coding in websites.

 

[AnotherNewbie]

Yes tried google and samsung still get "incorrect password"
and its the same password I use to log on here.
Just plain strange

 

[Tucker301]

Make sure you're getting https in the URL when trying to sign in. I've clicked on in forum links and they do not load secure by default, so it looks like I'm logged out. Change the URL, adding https:// and I'm in.