I'd like to add to your tale with my own that just finished about two hours ago but started awhile ago.
Just got my rifle back today, long and short, bought a contract m40a6 from them, barrel finally came in at end of June. Talked to them about truing action and installing the barrel and cut/thread for surefire muzzle brake. Quoted 400 and I already paid shipping for the barrel so wouldn't be extra for shipping back. Said cool shipped in hard case a stripped action, surefire muzzle brake NIB, badger lug and they received on July 2nd 2020. Was told wouldn't be but a few weeks they got new machines in and had to setup. Few months go by, told backed up due to covid, few more months update was it was going slow. Then I get notice of something shipping to me, got excited but turns they accidentally shipped just the barrel to me, told to refuse shipment so it would go back to them, they get it call me asking why I refused it. Got that worked out then told would be a few weeks. Then few more months go by and I get a random call from a rifle builder in another state, tells me his doing all the work since someone left from the other company. Was like fine just want it done, go through specs, asks me about the case then tells me its gone, and ends up being more money and shipping again. Agreed and sent check. Just wanted it back at this point. Arrives today and I won't name the smith but yea. Its home finally and the ordeal is over with. Mad I sold my lathe a few years ago would be easier to blend what I have now. Oh and didn't get my shims back for the surefire brake so tracking those down tomorrow.
Not looking for anything to be done just telling my story as it happened. Next time LRI for sure or if I can get Mark Williams to do my next build even better. Can use the case and shims and extra dough to keep them warm at night but definitely not a company I'd recommend in any shape or form doing business with.