I have bought several firearms from Dale's. Mostly it was actually an employee that did the transfer work but, never the less, if I still lived up there, I'd drive the hour to Dale's to do my gun bizness just because I prefer to not deal with the corporations...like North 40 and I have ALWAYS been treated with respect and courtesy at Dales.
Quite a few years ago, maybe 30, I bought a Beretta handgun from Dale and it sucked. It jammed, had extraction issues, ejection issues and probably didn't know its gender.
I was upriver and was looking at a shotgun when Dale asked about the Beretta pistol. I told him it was a POS. He asked if I had it with me and I did. He asked me to bring it in for an inspection and he does know his shit, so I did. He took it apart, looked it all over and asked me if I still had the box and all. I did but not with me. He laid that pistol on his display case and asked me if I might be interested in anything else....well...no because I'm a poor bastard and can't be buying stuff everytime I'm upriver....
He says he will trade me what my purchase price was for anything else I wanted, as long as I bring him the box and stuff.
I ended up with a Beretta shotgun. Over-under. Silver pigeon or something. I still have it and it's mostly a safe queen but man is it nice to shoot!!!
I had to add cashish to the deal but...try that at the big box hunting store.