UPDATE
Rather than keep bumping this to the top of the forum, I’ll just edit this post up top in bold.
Burris' repair process was about as hassle-free as it can get. Although I'm very please with Burris' response & how fast they turned the scope around, I'd rather not need any customer service in the first place. I'm probably just an outlier failure case, but this XTR3 will now be mounted on a Bergara B-14R & used for practice.
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4/11/23 Burris sent an RMA # and prepaid label within 24 hours of my filing a claim.
4/20/23 Burris received scope.
5/8/23 Burris repaired optic, free of charge & no questions asked. Repair notes to be mailed with scope. Shipped.
5/11/23 Repaired optic delivered with repair notes:
END OF UPDATES (unless the scope breaks again)
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I fired sub-MOA groups @ >600 yards on Saturday, then drove around feeding cattle with the rifle in the passenger seat. I later missed two shots @ 250 yards on two different coyotes & knew something was off. I figured I just bumped the optic & lost zero, so I fired the 13 shots in the chart & recorded the results. I remounted the scope after shot #7.
Does the attached shot progression look like the results from a damaged optic? Or could this be the result from an improperly torqued stock?
I have >700 rounds through this .308 Win M700 5R, ~650 being hand loads. This rifle is my ranch gun & sees more abuse than use. Despite that, has consistently shot ~0.3 to 0.4 MOA through multiple optic changes & removal/reinstall of the factory HSP stock (bedded in 2009 @ ~100 rounds). I also double checked the COAL/CBTO/shoulders on the remaining 50 rounds from this batch of reloads, they're to my specs.
FWIW this is a new scope from a good manufacturer with less than 200 rounds on it. I'm hesitant to mention the manufacturer/model at this point and throw them under the bus before I've even contacted them. It's my understanding they have good CS, but wanted to check in here first. In the meantime, I'm considering mounting it on a .22LR & running a tracking test. It was probably going to end up that .22LR anyways...
Rather than keep bumping this to the top of the forum, I’ll just edit this post up top in bold.
Burris' repair process was about as hassle-free as it can get. Although I'm very please with Burris' response & how fast they turned the scope around, I'd rather not need any customer service in the first place. I'm probably just an outlier failure case, but this XTR3 will now be mounted on a Bergara B-14R & used for practice.
_____________________________________
4/11/23 Burris sent an RMA # and prepaid label within 24 hours of my filing a claim.
4/20/23 Burris received scope.
5/8/23 Burris repaired optic, free of charge & no questions asked. Repair notes to be mailed with scope. Shipped.
5/11/23 Repaired optic delivered with repair notes:
- Damaged elevation turret replaced. No explanation regarding the damage.
- Parallax & windage functioned properly.
- Suggest that the bottoming-out may have resulted from user error due to maxed out elevation (while mounted on a B-14R in my videos below). While I suppose this is possible & it does correlate to the direction of adjustment in the videos... I'm skeptical. 90MOA total internal adjustment range * 1/2 - 30MOA base = 15MOA remaining "Down" = ~3.75" @25yds. Since the POI were <2.5" high (~10MOA @ 25yds) prior to making any adjustment, this would require an adjustment shortfall of at least ~4MOA. In reality, the shortfall would have to be even greater than this 4MOA to account for drop, however minimal the drop of a .22LR is @ 25yds.
- Grinding noise due to "pin on the elevation turret was digging into the knob. This is caused by applying too much force onto the knob when setting the zero" - this doesn't sound like I over-tightened the Allen screws, so I don't have a clue what this means. I pushed downward too forcefully while resetting the zero stop? I may give Burris a call.
END OF UPDATES (unless the scope breaks again)
_____________________________________
I fired sub-MOA groups @ >600 yards on Saturday, then drove around feeding cattle with the rifle in the passenger seat. I later missed two shots @ 250 yards on two different coyotes & knew something was off. I figured I just bumped the optic & lost zero, so I fired the 13 shots in the chart & recorded the results. I remounted the scope after shot #7.
Does the attached shot progression look like the results from a damaged optic? Or could this be the result from an improperly torqued stock?
I have >700 rounds through this .308 Win M700 5R, ~650 being hand loads. This rifle is my ranch gun & sees more abuse than use. Despite that, has consistently shot ~0.3 to 0.4 MOA through multiple optic changes & removal/reinstall of the factory HSP stock (bedded in 2009 @ ~100 rounds). I also double checked the COAL/CBTO/shoulders on the remaining 50 rounds from this batch of reloads, they're to my specs.
FWIW this is a new scope from a good manufacturer with less than 200 rounds on it. I'm hesitant to mention the manufacturer/model at this point and throw them under the bus before I've even contacted them. It's my understanding they have good CS, but wanted to check in here first. In the meantime, I'm considering mounting it on a .22LR & running a tracking test. It was probably going to end up that .22LR anyways...
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