This information is not true at all. On May 30th, I received an email from FedEx stating that the investigation was taking longer than expected and that they would update me when they were finished. On June 5th, I received another email stating that the claim had been approved and that they would be sending me the funds. I have electronic funds transfer setup with FedEx to receive payment for claims. The payment was issued to my bank on June 7th, and the funds actually hit my account on June 10th. I issued a refund on June 10th, before I ever saw this thread I might add.
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