How do I contacts Leica for repairs

[ctso030]

The range finder on my Geovids are acting up. I called the 800 number at the repair shop in NJ left messages I’ve got nothing. Anyone here have a number or suggestions, need them for hunting season

 

[isofahunter]

@gr8fuldoug if anyone can Doug will be able to point you in right direction.

 

[Jimjim223]

The range finder on my Geovids are acting up. I called the 800 number at the repair shop in NJ left messages I’ve got nothing. Anyone here have a number or suggestions, need them for hunting season

Just curious what issues are you having?

 

[ctso030]

Inconsistent readings, hard to range past 700yards. These things used to be awesome, but they are 5years old and have been used a lot . I’ve heard that the laser gets out of adjustment on these

 

[Jimjim223]

Very curious how they take care of you as I have the 2200 hd-b. Best of luck

 

[Mike Casselton]

Changed your battery lately?

 

[acudaowner]

lol i am sure its a lot easier

 

[ctso030]

I’ve changed batteries several times, a lady from Leica got in touch with me by email, said the wait time is 12 weeks. They are running behind because of Covid

 

[deersniper]

What model?

 

[ctso030]

2200 HD-B

 

[deersniper]

Hope my new 3000 doesn’t give me issues. My Zeiss have been in my truck for the last couple years and haven’t missed a beat

 

[RTH1800]

I’m really appreciative of my Swaro products. They have excellent service and you never need it. I moved on from Leica years ago due to slow and expensive service.

Not being sarcastic and good luck with your repair.

 

[stevenc23]

Had a similar experience couple years ago. Absolutely LOVED the glass in my geovids. Rangefinder started to act up so sent it in under warranty. Got the run around for months. They said they had to send back to Europe as they can't repair RF in the states. Had to call every few weeks and finally got in touch with a "supervisor" who finally agreed to send me a replacement pair.

Miss the glass but will never buy Leica again.

 

[ctso030]

I saw someone mentioned a cost to repair the Leica’s , I also noticed they said it would be 12 weeks from the time of estimate . I hope they don’t plan on charging me to fix them.

 

[RTH1800]

I’m near certain you will be charged unless very recently purchased. Years ago I had a spotter from them. The focus gear broke. They told me it was a very common problem with that spotter. It was a few months old. Gears were plastic iirc. Took months and cost 6-800 iirc.

 

[RTH1800]

I sold my Leica stuff and went Swaro. Only issues with Swaro are the occasional broken cover, which they send me at no charge. These are used almost daily. Better product, better service, better cost.