How to downgrade account?

carbonbased

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Jul 26, 2018
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I’m currently on Legend (recurring) charged to a CC (NOT PAYPAL). I want go down to a $200/year subscription.

I have tried a couple of times since the 10th to contact @alexj-12 about this. Nada.

It’s very weird this site doesn’t have an intuitive way to adjust one’s memebership?
 
I know they switched all the membership stuff. They rolled it out right after I paid for a year so I kind of forgot about the switch.
I believe the new subs will be handled through HIDE TV.

I think best bet is just go to your PP account and cancel the subscription and then try and remember when it runs out and re-sub on the Hide TV. That's my plan anyways. save any refunds or anything.

Thanks for the reminder.
 
I’m currently on Legend (recurring) charged to a CC (NOT PAYPAL). I want go down to a $200/year subscription.

I have tried a couple of times since the 10th to contact @alexj-12 about this. Nada.

It’s very weird this site doesn’t have an intuitive way to adjust one’s memebership?

It took over a week for me to get a reply from @alexj-12 last time I attempted to contact them, so you might give a few days yet.
 
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I know they switched all the membership stuff. They rolled it out right after I paid for a year so I kind of forgot about the switch.
I believe the new subs will be handled through HIDE TV.

I think best bet is just go to your PP account and cancel the subscription and then try and remember when it runs out and re-sub on the Hide TV. That's my plan anyways. save any refunds or anything.

Thanks for the reminder.
Yeah, months ago I did the whole cancel PP thing and moved my membership over to HIDETV when I went from yearly supporter to month-to-month Legend level.

The thing I’m confused about is now, today, how to adjust one’s membership? Perhaps there is a hidden page I am not aware of?
 
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It’s on the Hide TV website, you’ll go to “Account” and “Manage Subscription” - but the Manage Subscription button is not working for me via mobile. Going to try from a computer today.
Ah, maybe I’ll try that (desktop).

The “manage” button never works on my iPhone/safari either. Just reloads the same page.

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Ok, using a laptop was the answer! Thx for. The suggestion @Feesh

I suggest the billing provider make the mobile browser site work as nature intended.

Or at the very least, put a note in there that suggests trying the desktop site if the mobile site isn’t working.

C’mon, it’s 2024.
 
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So, got an email today that I have to switch to Hide TV. I can't find any subscription info on Paypal, and when I go to My Account, it says no paid subscriptions. So, I think I am just a member but not a subsciber. Is there a way to do this on Hide TV? I am not really that interested in the TV side of things, just the forum, but it seems like I have to go from free status to $200 a year status just to view the forums. Is this correct?
 
So, got an email today that I have to switch to Hide TV. I can't find any subscription info on Paypal, and when I go to My Account, it says no paid subscriptions. So, I think I am just a member but not a subsciber. Is there a way to do this on Hide TV? I am not really that interested in the TV side of things, just the forum, but it seems like I have to go from free status to $200 a year status just to view the forums. Is this correct?
You don't need to pay, forum is free. did you pay before?

Looking at your banners it looks like you did pay, it's up to you if you want to "support" the forum financially or not.
You can cancel your subscription via pay pal if that's what you choose.

They want the new supporters to sub through Hide TV. not sure why or how that works but it's what I did
 
So, got an email today that I have to switch to Hide TV. I can't find any subscription info on Paypal, and when I go to My Account, it says no paid subscriptions. So, I think I am just a member but not a subsciber. Is there a way to do this on Hide TV? I am not really that interested in the TV side of things, just the forum, but it seems like I have to go from free status to $200 a year status just to view the forums. Is this correct?
I learned you have to use a desktop browser to see some options with the HideTV stuff. At least on an iPhone using Safari.
 
So, got an email today that I have to switch to Hide TV. I can't find any subscription info on Paypal, and when I go to My Account, it says no paid subscriptions. So, I think I am just a member but not a subsciber. Is there a way to do this on Hide TV? I am not really that interested in the TV side of things, just the forum, but it seems like I have to go from free status to $200 a year status just to view the forums. Is this correct?
You don't have to pay anything to view and post on the forums, it's free.
DW
 
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I couldn't figure out how to join the Hide TV for free, so I just subscribed for a month, and canceled. So I pay for a month (small price to pay to help contribute to the great content on the site). I think I did pay for a year's subscription a number of years ago, because I wanted to be able to post in the the buy and sell area, but that never renewed. Thanks all!
 
I couldn't figure out how to join the Hide TV for free, so I just subscribed for a month, and canceled. So I pay for a month (small price to pay to help contribute to the great content on the site). I think I did pay for a year's subscription a number of years ago, because I wanted to be able to post in the the buy and sell area, but that never renewed. Thanks all!
You don't need to subscribe to the hide tv.... not sure why you thought that.
I still keep getting double charged and can't get it fixed
Go to the subscription portion of your paypal and cancel the old subscription.
I know the subscription spot is tricky to navigate to, if you need help DM me.
 
IT's a content creation network

It's basically putting the entire site on one Page, you want to manage the account from HIDE TV not the forums

The forum software is dated, and not as flexible for other things, so we are adjusting platform. Manage your account from HIDE TV the forum is secondary now
 
Another NOTE,

Since most of you are not paying attention I will repeat this, if you are on Pay Pal contact the support here and downgrade the account.

We cannot go into Pay Pal anymore and remove you, so if removing you in the forum does not remove you from pay pal you have to contact them directly to remove the recurring payment. There is a payment manager.

A lot of the older accounts have emails where one is assigned here the other to pay pal so removing you here does not always remove you there.
 
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