On January 9th I purchase this seating die from @mr.quick. Paid for the item through PayPal using friends and family (owness of responsibility on me here I realize) we exchanged numbers and spoke at length in text about not only the purchase but many other things. He seemed for all intents and purposes, to be a great guy that could be trusted and I still believe that could be true and this is by no means an attempt to prove otherwise. During our conversation he mentioned several other items that he had that I purchased as well (bullet puller, 147gr ELD - M pills) all paid for immediately through PayPal.
Items were shipped and USPS tracking info given. USPS temporarily lost the item and it took a week long trip out of the way but finally arrived at my mailbox. What I received that day was a sealed empty priority mailer box in the mail (I still have yet to open the empty box) I immediately made @mr.quick aware of the situation and he called and assured me he'd remedy the problem. I gave him the benifit of the doubt even though receiving a sealed but empty box in the mail that was supposed to contain 3lb 5.3 oz, according to the label. I also immediately went to my local post office, small town, where I spoke with the Post master and the Mail carrier who dropped off the pkg. They had no lost items from pkgs in their office, so that was ruled out. I also asked if the pkg was ever weighed throughout the delivery process so we could see if it somehow fell out and someone resealed the box (it is not weighed along the way by the way) and to also ask if the label with the weight of the pkg at the time of shipping, was generated by the USPS or by the shipper. I was informed it was generated by the shipper and not by USPS so not something that they weighed before shipping. I asked the probability of recovering the items if indeed they did somehow fall out of the box during shipping and was told that the likelihood of theses particular items being found or returned was slim to none. I informed the seller of this and asked that he just go ahead and refund me the monies paid. It was at this point he stated that a refund was never mentioned or discussed, however it most certainly was on the phone. He said he wanted me to file the $50.00 insurance claim (total of items shipped over $100) I explained that any claims would need to be done by the shipper. He then again refused to refund the money as he wanted to "investigate the loss" he filed a lost pkg claim, however the issue isn't a lost pkg its an empty pkg. I politely explained to him on several occasions that the responsibility and liability of the pkg is on the shipper until the pkg arrives as described. To this he has stated its not fair that he should have to shoulder the loss since its not his fault.
I'm trying my best to wrap my head around this logic as, if the tables were turned I'd immediately refund the payment with a huge apology to boot. Mind you I would not use USPS, I'd have pictures of the items shipped and pkg, and make sure the item was thoroughly sealed and secured and Fully insured.
I'm not saying that I was shipped an empty box from the get go, nor am I saying that, as you'll see in the pics, someone in the process of delivering the pkg took the contents out of the box and then carefully put the box back together, but something had to happen. At this point the seller has only offered to refund half the funds as he feels that "that is only fair" and that I should shoulder half the cost. To me this is ridiculous, however please correct me if I'm wrong. Attached you'll find pics of the box as it was received and as it still stands to this day. I of course have copies of all communications between the seller and myself (one includes as reference and to his statement of what he feels is fair) as well as the phone call that took place.
The loss is on me, and I'll address that, this is simply a cautionary tale and a question as too responsibility as to the Safe arrival of goods promised and paid for.
Items were shipped and USPS tracking info given. USPS temporarily lost the item and it took a week long trip out of the way but finally arrived at my mailbox. What I received that day was a sealed empty priority mailer box in the mail (I still have yet to open the empty box) I immediately made @mr.quick aware of the situation and he called and assured me he'd remedy the problem. I gave him the benifit of the doubt even though receiving a sealed but empty box in the mail that was supposed to contain 3lb 5.3 oz, according to the label. I also immediately went to my local post office, small town, where I spoke with the Post master and the Mail carrier who dropped off the pkg. They had no lost items from pkgs in their office, so that was ruled out. I also asked if the pkg was ever weighed throughout the delivery process so we could see if it somehow fell out and someone resealed the box (it is not weighed along the way by the way) and to also ask if the label with the weight of the pkg at the time of shipping, was generated by the USPS or by the shipper. I was informed it was generated by the shipper and not by USPS so not something that they weighed before shipping. I asked the probability of recovering the items if indeed they did somehow fall out of the box during shipping and was told that the likelihood of theses particular items being found or returned was slim to none. I informed the seller of this and asked that he just go ahead and refund me the monies paid. It was at this point he stated that a refund was never mentioned or discussed, however it most certainly was on the phone. He said he wanted me to file the $50.00 insurance claim (total of items shipped over $100) I explained that any claims would need to be done by the shipper. He then again refused to refund the money as he wanted to "investigate the loss" he filed a lost pkg claim, however the issue isn't a lost pkg its an empty pkg. I politely explained to him on several occasions that the responsibility and liability of the pkg is on the shipper until the pkg arrives as described. To this he has stated its not fair that he should have to shoulder the loss since its not his fault.
I'm trying my best to wrap my head around this logic as, if the tables were turned I'd immediately refund the payment with a huge apology to boot. Mind you I would not use USPS, I'd have pictures of the items shipped and pkg, and make sure the item was thoroughly sealed and secured and Fully insured.
I'm not saying that I was shipped an empty box from the get go, nor am I saying that, as you'll see in the pics, someone in the process of delivering the pkg took the contents out of the box and then carefully put the box back together, but something had to happen. At this point the seller has only offered to refund half the funds as he feels that "that is only fair" and that I should shoulder half the cost. To me this is ridiculous, however please correct me if I'm wrong. Attached you'll find pics of the box as it was received and as it still stands to this day. I of course have copies of all communications between the seller and myself (one includes as reference and to his statement of what he feels is fair) as well as the phone call that took place.
The loss is on me, and I'll address that, this is simply a cautionary tale and a question as too responsibility as to the Safe arrival of goods promised and paid for.
Attachments
Last edited: