Hi all,
Just to pass this on for those who are interested. I have had a Leica RF800 ever since they were available. 2 weeks ago, I dropped it in my truck, not a hard hit but it knocked something loose. Still worked but was way out of focus. I took it in to my local Leica dealer ( I had bought it at a gun show not the dealer), they would send it in but without a receipt I would have to pay for repairs. I said no problem since I have had it so long. Got a call today from the dealer to come and pick up my RF. When I got there they handed me a brand new 900 model. They couldn't fix mine so instead of sending it back to me, Leica replaced it no questions asked, without a receipt!! I call that customer SERVICE!!
Rich
Just to pass this on for those who are interested. I have had a Leica RF800 ever since they were available. 2 weeks ago, I dropped it in my truck, not a hard hit but it knocked something loose. Still worked but was way out of focus. I took it in to my local Leica dealer ( I had bought it at a gun show not the dealer), they would send it in but without a receipt I would have to pay for repairs. I said no problem since I have had it so long. Got a call today from the dealer to come and pick up my RF. When I got there they handed me a brand new 900 model. They couldn't fix mine so instead of sending it back to me, Leica replaced it no questions asked, without a receipt!! I call that customer SERVICE!!
Rich
