I was over at a buddy's house this weekend helping him put up some stone veneer around a fireplace. For full disclosure, he's one of the owners of the company where I serve as it's President.
In conversation he mentions that I should consider going to a seminar to learn how to work with, and motivate millennials. He tells me that one of his friends who is a leader in one of the travel websites recently went to a seminar because her company had a high turnover of younger employees.
My PC response amounted to the millenials needed to go to a seminar to learn how to deal with the responsibilities of a job. He countered that 'our' old ways of managing just didn't work in today's environment and I should consider going to a seminar, however it was my decision.
I pointed out that 'these little snowflakes' have never been held accountable and have been told their entire life they were special. I even asked how we were supposed to take care of our customers if these folks didn't feel like being focused that day. He didn't really have a response to that.
I'm going to add that when I took over the company three years ago, I did away with 'Jobs'. I created 'Roles', and roles had responsibilities, and you owned your role. You owned success, you owned failure, but you owned the role. No role was any more or less important to the company, they were all vital to the success of the company. I point out that my role as President is no more or less important than the 'Parts Runner'. If either one of us doesn't perform, the entire organization is affected. I believe this and I had been very successful in corporate life prior to being at this company.
Here's my question to you band of misfits (I'm one of them too). How do you deal with the younger generation and how do you motivate them to perform for the customer?
I trust that this will be a spirited exchange of ideas.
Thanks for the feedback and may the games begin.
P^2
In conversation he mentions that I should consider going to a seminar to learn how to work with, and motivate millennials. He tells me that one of his friends who is a leader in one of the travel websites recently went to a seminar because her company had a high turnover of younger employees.
My PC response amounted to the millenials needed to go to a seminar to learn how to deal with the responsibilities of a job. He countered that 'our' old ways of managing just didn't work in today's environment and I should consider going to a seminar, however it was my decision.
I pointed out that 'these little snowflakes' have never been held accountable and have been told their entire life they were special. I even asked how we were supposed to take care of our customers if these folks didn't feel like being focused that day. He didn't really have a response to that.
I'm going to add that when I took over the company three years ago, I did away with 'Jobs'. I created 'Roles', and roles had responsibilities, and you owned your role. You owned success, you owned failure, but you owned the role. No role was any more or less important to the company, they were all vital to the success of the company. I point out that my role as President is no more or less important than the 'Parts Runner'. If either one of us doesn't perform, the entire organization is affected. I believe this and I had been very successful in corporate life prior to being at this company.
Here's my question to you band of misfits (I'm one of them too). How do you deal with the younger generation and how do you motivate them to perform for the customer?
I trust that this will be a spirited exchange of ideas.
Thanks for the feedback and may the games begin.
P^2