My GA Precision Experience

264Charlie

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Minuteman
Feb 1, 2010
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Texas
I figured it’s about time to post my experience with GAP. In early 2009 I order a full custom left-handed rifle from GAP. Karey was very helpful when placing the order and working out the details. They quoted a build time of 6 months, so I waited.

7 months had pasted and I decided to call for an update. The rifle was not complete and I should expect it buy xmas. The rifle arrived on 12-09-09. I went down to my local FFL and shouldered my new rig. Only to find out my rifle <span style="font-weight: bold">was not the left-handed version ordered but right handed</span>. WOW what a shock to me.

I talked with Karey and George about the issue. They both apologized and said they would bump me to the top of the list and build a new one. I should expect the rifle in 60 days or less. At this time I had a local builder known for great work build a rifle with the same parts because I wanted to shoot.

(My rifle from Randall was done in 2 month (with the same parts) and $1,000 less than my GA build.)

Well after calling 11 times receiving no response or “next week” my GAP rifle arrived on 4-3-10, over two mounts late (5 from original date). I went down to the FFL only to find out the rifle was incorrect again as the flush cups were installed on the wrong side for a lefty. I know its not a huge deal but for $4,800 it should be correct.

All said and done GAP would not just take the rifle back and they had my money so I was forced to keep it or pay 20% restocking.

Is the rifle nicely built? Yes
Does it shoot” Yes .2XX MOA (per supplied targets)
Is it correct? No
Would I recommend GAP to anyone? No.

There are a lot of very talented builders local to all of us that would love the business. I believe you get the personal service of an owner operator that is no longer available at GAP.
 
Re: My GA Precision Experience

frown.gif
 
Re: My GA Precision Experience

did they offer to put in more flush cups for free (correct side of course)? I would bet george will chime in soon and get this all fixed up for you. If not send him a pm he is on here all the time.
 
Re: My GA Precision Experience

Unfortunately, you're going to find this from time-to-time with nearly every builder. I used to work as a gunsmith, and the only solution was to either not give an estimated time of completion or just tell customers "1-5 years, or longer".

You know what typically added to the delivery time?
->Customers calling 11 times to ask "Is my gun done???"

Note - I don't own any GA Precision rifles, but I'd like to.
 
Re: My GA Precision Experience

Im sure you could sell it here for almost the same amount you paid esp. if it has not been fired if you are worried about getting some return on your investment.

GAP rifles dont seem to last too long here esp if it was brand new.

Heck. Post some pics of it. Id even be interested in it.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: dmdakota</div><div class="ubbcode-body">This is the first bad thing I have heard. But all I can say is wow! </div></div>

sometimes people don't make public their negative experiences with a popular vendor because of the dog pile that usually ensues.

i have not dealt with ga precision on a rifle build so i am not suggesting anything one way or the other about the quality of work they put out.
 
Re: My GA Precision Experience

I did not call 11 times to bug them... Note I did not call once in 7 months. I only called back when my call was not returned in discussion of the swap and lead time. When told your rifle is going to ship next week and it does not I think a call is warranted.

Yes, they did offer to fix the issue but I had a local guy do it. Did not want the down time.

As noted they build nice stuff but so do a lot of other guys with a lot less lead time and at a much lower expense. I would expect a rifle costing 5K would be perfect. My rifle when out the door twice without matching the build sheet... Seems like an issue to me.

I wish George and GA the best as they are very nice guys. I just will not buy any more rifles from them.
 
Re: My GA Precision Experience

I am not asking anything from GAP. I could have posted this up when I asked them for the return but did not want to shed bad light..

They are great guys and I am just posting my experience with them. People looking to buy a GA should know that not everyone has a great experience.

I cannot post items for sale on the hide... I do visit other forums and have posted the rifle on them. I might still decide to shoot it but the point it's not about the rifle but my experience.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: cattle buyer</div><div class="ubbcode-body"> 1 bad out of 100 good when your dealing with trigger jerks is a great record yet! </div></div>

Not really, especially when it was a re-do because of an earlier, significant issue. For $5k I bet you wouldn't be so philosophical if you were that 1%.
 
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Re: My GA Precision Experience

I’m really surprised to find this on hear as we dealt with this as well as we could with the circumstances. The Stock arrived Right Handed from McMillan, so it accidently was built as a Right had rifle “True” I talked to the customer and told him the options and obviously offered an apology. I immediately called McMillan to order a new stock and was told it would be 4-6 months, Lynne at mcmillan said she had a stock available Immediately that was identical to the stock the customer had ordered except it had a Thumbwheel cheek and Flush Cups instead of studs. I called the customer and the customer agreed that this was ok. I ordered the stock and it was received a few days later, I left handed action was ordered from Defiance, a New Gain-Twist Bartlein Barrel and a Jewell was ordered from Jewell. The rifle was re-built in about two months from the date we originally sent the RH rifle, but for some reason LHand Jewell Triggers were a 4 month wait. We re-build this rifle as fast as possible and I’m sure the customer was irritated by the whole ordeal but he didn’t ask for the refund until he was told the rifle was about ready the second time. If he would have in fact asked for the refund earlier before it was done it would have been another story. The reason I’m perplexed to the post is I personally spoke to the customer when the mistake happened and he was a very nice guy and said he understood mistakes happen. We did all we could to fix the situation as fast as possible and did so in as quick a fusion as possible.


This rifle was also special as the Twist and chamber and throat were specifically set up for the customers lathe turned solid 6.5 bullets. Again if the rifle was not complete and the customer would have asked for a refund at the point of our mistake I would have done so no problem.


Like I said the Customer seemed like a hell of a nice guy to me on the phone and I am really surprised to see this post on here.

If Usdmgtr wants to call and have 2 more flush cups added we will take care of it at no cost to him and send a call tag to ship the rifle. This stock was Originaly ordered with only studs on the bottom so I didnt think the extras would be an issue. They can be filled in or we can add a pair to the right side.

There is the GA Side of the story for what its worth, I have no Problem with Usdmgtr posting this Im just suprised.

Out Here,
 
Re: My GA Precision Experience

This kinda surprises me. I've been considering sending a Rem 700 LH action to GAP for a build.

Never mind. George answered while I was typing.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Adze</div><div class="ubbcode-body">This kinda surprises me. I've been considering sending a Rem 700 LH action to GAP for a build.

I have no idea how many rifles GAP turns out in a year... and I can count the number of bad experiences I've heard about on one hand. I realize this kind of thing is a rarity but this shakes my confidence a little. Especially, considering the inherent 'attention to detail' one has come to expect in a GAP build. I'm sure George would make good on any problems but:

I gotta wonder 'How does something like that get missed?'.
</div></div>

I know how it got missed, The stock came in Right hand and our Order form Lacked an Extra Large Bold "LEFT HAND" spot on it. it just had a box checked for LH. and it got overlooked. That has since been changed to a bold highlited box just becouse of this case right here.

We have built nearly 10,000 rifles since 1999 and I can still count the big mistakes on one hand. We strive for Zero but we are Human.
 
Re: My GA Precision Experience

So, you want this story buried for some reason ?

You've just verified that all accounts are true...whoops on you
smile.gif


The thing to do would be to say "we have ordered another stock, when it gets here we will contact you to have you send the rifle in to be repaired at no cost to you".
But, that would be an honorable thing to do....quite dissimilar to having the story buried.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Thorax</div><div class="ubbcode-body">So, you want this story buried for some reason ?

You've just verified that all accounts are true...whoops on you
smile.gif


The thing to do would be to say "we have ordered another stock, when it gets here we will contact you to have you send the rifle in to be repaired at no cost to you".
But, that would be an honorable thing to do....quite dissimilar to having the story buried. </div></div>

WTF are you talking about?

to the OP. Mistakes happen. It sucks that it happened to you but it appears GAP did what they could to fix it as fast as possible. I dont own any GA builds as they are out of my league but can certainly understand the frustration that comes with an incorrectly built rifle that costs as much as my car does!

The only question I have is this true

" This stock was Originaly ordered with only studs on the bottom so I didnt think the extras would be an issue. They can be filled in or we can add a pair to the right side. "

??
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: rrflyer</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Thorax</div><div class="ubbcode-body">So, you want this story buried for some reason ?

You've just verified that all accounts are true...whoops on you
smile.gif


The thing to do would be to say "we have ordered another stock, when it gets here we will contact you to have you send the rifle in to be repaired at no cost to you".
But, that would be an honorable thing to do....quite dissimilar to having the story buried. </div></div>

WTF are you talking about?

to the OP. Mistakes happen. It sucks that it happened to you but it appears GAP did what they could to fix it as fast as possible. I dont own any GA builds as they are out of my league but can certainly understand the frustration that comes with an incorrectly built rifle that costs as much as my car does!

The only question I have is this true

" This stock was Originaly ordered with only studs on the bottom so I didnt think the extras would be an issue. They can be filled in or we can add a pair to the right side. "

??
</div></div>

The new guy is a bit egotistical as he fancies himself some sort of machinist/gunsmith and has a pretty big mouth. That is about all you need to know about him.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Falar</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: rrflyer</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Thorax</div><div class="ubbcode-body">So, you want this story buried for some reason ?

You've just verified that all accounts are true...whoops on you
smile.gif


The thing to do would be to say "we have ordered another stock, when it gets here we will contact you to have you send the rifle in to be repaired at no cost to you".
But, that would be an honorable thing to do....quite dissimilar to having the story buried. </div></div>

WTF are you talking about?

to the OP. Mistakes happen. It sucks that it happened to you but it appears GAP did what they could to fix it as fast as possible. I dont own any GA builds as they are out of my league but can certainly understand the frustration that comes with an incorrectly built rifle that costs as much as my car does!

The only question I have is this true

" This stock was Originaly ordered with only studs on the bottom so I didnt think the extras would be an issue. They can be filled in or we can add a pair to the right side. "

??
</div></div>

The new guy is a bit egotistical as he fancies himself some sort of machinist/gunsmith and has a pretty big mouth. That is about all you need to know about him. </div></div>

not to mention a pot stirring Troll !
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Thorax</div><div class="ubbcode-body">That is what monosyllabics always fall back on, the wisdom fails so name calling and threats are the only thing left.

Pity. </div></div>

Do you own a GAP ? DO <span style="font-weight: bold">YOU </span>have personal experience with them ?

If not... then be silent and don't speak of things you know nothing of!

Like 99% of your posts !
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Thorax</div><div class="ubbcode-body">So, you want this story buried for some reason ?

You've just verified that all accounts are true...whoops on you
smile.gif


The thing to do would be to say "we have ordered another stock, when it gets here we will contact you to have you send the rifle in to be repaired at no cost to you".
But, that would be an honorable thing to do....quite dissimilar to having the story buried.</div></div>

You should probably Re-Read, I gave the customer the option of Re-Ordering the stock or going with the faster Option of the One McMillan had available. He chose to go with the one McMillan Had.
 
Re: My GA Precision Experience

Thorax,

unless I'm missing something you don't have a dog in this fight. Move on your not helping anything with your comments. GAP has a reputation on the hide that will far surpass yours. So STFU.

Maybe your just one of those people that like attention and need to add fuel to the fire.
 
Re: My GA Precision Experience

I have used GAP to do various little jobs on my rifles with no complaints. I even stopped by in person and Karey and Tracey were nothing but good people. Hell Marty from Badger gave me a free t-shirt.
So when I wanted to get a rifle built GAP was the one and I have one there right now. Reading this post and the number of rifles GAP puts out I am sure they do have over sights. In saying that GAP will and offered to make it right. I am glad to see the original post and just to see how GAP would make it right.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Thorax</div><div class="ubbcode-body">So, you want this story buried for some reason ?

You've just verified that all accounts are true...whoops on you
smile.gif


The thing to do would be to say "we have ordered another stock, when it gets here we will contact you to have you send the rifle in to be repaired at no cost to you".
But, that would be an honorable thing to do....quite dissimilar to having the story buried. </div></div>

Thorax,

Simply put. Stand down.
You do not have a dog in this fight and your commentary is at best inflammatory. By my reading of the original post and George’s response we are moving towards an amicable resolution. Your assertion that someone is trying to bury anything is not appropriate and will not be tolerated.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: trigger time</div><div class="ubbcode-body">Is this the same gun you were bragging on the other day?
http://www.snipershide.com/forum/ubbthre...893#Post1808893</div></div>

No, he stated above that the GAP is still unshot, I'm sure the one in your link is the other rifle.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: trigger time</div><div class="ubbcode-body">Is this the same gun you were bragging on the other day?
http://www.snipershide.com/forum/ubbthre...893#Post1808893</div></div>

Pretty sure that it can't be, as that one has a Manners stock and the one from GAP was a McM stock.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: jasonk</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: trigger time</div><div class="ubbcode-body">Is this the same gun you were bragging on the other day?
http://www.snipershide.com/forum/ubbthre...893#Post1808893</div></div>

No, he stated above that the GAP is still unshot, I'm sure the one in your link is the other rifle. </div></div>

OK...OK... Sorry! It was too easy...
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: trigger time</div><div class="ubbcode-body">Is this the same gun you were bragging on the other day?
http://www.snipershide.com/forum/ubbthre...893#Post1808893</div></div>

Thats definatly not the rifle, This one is OD green and is in an Adjustable A5 Stock.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: trigger time</div><div class="ubbcode-body">I was just wondering due to the dual flush cups on the left/ bolt side of the rifle. </div></div>

That's one cup and a place to adjust the cheekpiece.

Also, the GAP rifle had a thumbwheel CP per George.

Man, you guys are no Hardy Boys mystery solvers
smile.gif
 
Re: My GA Precision Experience

I can see where the OP is coming from. I had a similar outing with a Gun company (Semi-Auto/Piston) that were well behind in the lead times they were giving people. It sucks when you order something and wait..wait..wait and then get it...its wrong..then wait some more. I think for me and my experience it was the bad taste that was left in my mouth. George is right too, in that they are human and these things happen..it just sucks to be that 1%. I would still order one from GAP if I had that kind of money, oh I wish I had a GLADIUS, maybe one day. GAP is a great company and I highly doubt this would hurt their reputation. MHO.
 
Re: My GA Precision Experience

I am in business for myself and when things go awry they landslide all of a sudden with incredible speed..even the very best intentions get fucked up shit happens.

Give Gap another shot it seems as though they tried to make sure they covered all there bases

move on and keep shooting
 
Re: My GA Precision Experience

Having a go-to gunsmith is a luxury in an otherwise imperfect world.

I,too, own my own business. Everybody wants their problem solved yesterday. There are never enough tomorrows.

Things happen. And, in my experience, when they do George and Moon fix them whether it happens to be their doing or not.

GAP's wait times are often tied to the availability of stocks from Manners and McMillan.

I wouldn't trade my GAP rifles due to any misunderstanding or mistake.
 
Re: My GA Precision Experience

Well, I don't have a dog in the fight either. However, I have had 2 rifles improved by GAP over the past 7 years and 2 full custom ones built. I have been in and out of the shop a bunch living just 20 miles away. They do their level best to turn out a product with zero defects. To Thorax...for someone with 90 posts in less than about 20 days...thats a lot of hot air to spout with out any credibility behind it. If you don't own one, delt with George for about a decade like I have and don't know the products, you are just pissing in the wind on a public forum that is the largest collective knowledge base of shooters in the world on long range shooting.
 
Re: My GA Precision Experience

OK I have had many rifles built by GAP. They all shot and looked very well. I have known George for many years and he puts his heart into his wortk. I know the guy who had this problem and he is a good guy. Two folks attempting to get best outcome but things going wrong.

I would like folks to look at it this way.

GAP builds such a good rifle he has gotten fng swamped. He is doing his best to get all the rifles out as quickly as he can. With such a volume of rifles mistakes happen and things are learned. George came on here and fell on his swoard. Said what went wrong here and steps he has taken to try and keep this from happening again. Rt hand versus left hand, flush cups on stock. These are small things anyone could over look, especially if swamped. In the case of the stock, George was frankly fucked the moment he the worng one came in. McMillan lead times are often very long because guess what? They are so good they have folks lined up to buy them.

Now the purchaser, I see his side very well. Been there with many retail items. He just wnated to buy what he wanted. The mistakes all happened on his build and left him in a position he probably wont use GAP again. That happens once in awhile with good companies and good buyers. Shit happens and relationships are ruined. That does not mean either is bad just a series of events that tainted the deal and left both less than happy with outcome. I have several companies I will not deal with myself, so I understand his side as well.

Knowing both I bet next time George is out here he will sit down and have a meal with the buyer and talk things out.

The bottom line is no one here has an evil agenda, things just went wrong this time.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Quote:</div><div class="ubbcode-body">We have built nearly 10,000 rifles since 1999 and I can still count the big mistakes on one hand. We strive for Zero but we are Human.
</div></div>

Good job George. I have a few of those.
 
Re: My GA Precision Experience

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: A10XRIFLE</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: trigger time</div><div class="ubbcode-body">Is this the same gun you were bragging on the other day?
http://www.snipershide.com/forum/ubbthre...893#Post1808893</div></div>

Thats definatly not the rifle, This one is OD green and is in an Adjustable A5 Stock. </div></div>

Something a little more like this?
http://www.snipershide.com/forum/ubbthreads.php?ubb=showflat&Main=163148&Number=1796744
 
Re: My GA Precision Experience

I dont claim to have a dog in this fight either, but...

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 30caluser</div><div class="ubbcode-body">the gun shoots like a GAP rifle should/does/have been for 10 years, right? isnt that the point? add your flush cups and move on..... </div></div>

Thats easy for someone without 5k tied up in a rifle to say. If its not exactly what the OP ordered, then they fucked up twice and should have to pay for it, and not him IMO...

But then again, its impossible to say something negative about GAP on this site...

Jake