They are the biggest bunch of Morons I have ever dealt with and here's why... I sent a payment of $1675.00 (2 Postal Money orders) to a fellow Hide member via Priority Mail with Tracking on November 22nd. It was scheduled to arrive on November 25th, coming from Florida to Texas. It didnt get there. I went to the website and plugged in my tracking number and all it told me was the package was scanned in Orlando. OK... Lame, but OK. Then I decided to call the 800 Customer Service number. They were only able to tell me the same thing. But also that I had to wait 30 days to file a claim and then it would take up to 60 days after that to get my money back if the payment was lost. They gave me a "case number" and told me someone would call within 48 hours with a resolution for me. The next day I got a call from someone at my local PO with the same answer... Again! So I called the 800 number again to find out if that was really what they considered a "resolution". They gave me some "Consumer something or other" number and offered no more assistance. The Consumer number was a long distance call and the person there could only tell me the same thing again. So I researched and found out the number of the PO in Texas to make sure they were aware of the situation and were looking for my package. They knew nothing about it but told me the mail had been running slow lately so it would probably show up in a few days. WHAT!? You gotta be fucking kidding me! That was all I knew through last week.
This week I called the 800 number again and now the person told me I should have filed a Money Order Inquiry as soon as it was late! NOW YOU TELL ME! Almost 2 fucking weeks later!!! So today I went in and filed the inquiries (I had to file 2. One for each Money Order) and come to find out they charge $5.40 to file each inquiry!!! I can only hope that I get my money back and soon after the U.S. Postal Service goes Tits-up!!!
The worst part of the whole sorted mess is that now I don't get the rifle I was trying to pay for, the poor guy that sold it to me has to try to re-sell it, and I have to hope that some time in the next 90 days I get my money back!!!
My Sincere Apologies go out to ogonzalez13 for all this mess! You've been Great and very understanding.
I'm tired of thinking about all this so I'll end my Rant now...
Thanks for reading.
John
This week I called the 800 number again and now the person told me I should have filed a Money Order Inquiry as soon as it was late! NOW YOU TELL ME! Almost 2 fucking weeks later!!! So today I went in and filed the inquiries (I had to file 2. One for each Money Order) and come to find out they charge $5.40 to file each inquiry!!! I can only hope that I get my money back and soon after the U.S. Postal Service goes Tits-up!!!
The worst part of the whole sorted mess is that now I don't get the rifle I was trying to pay for, the poor guy that sold it to me has to try to re-sell it, and I have to hope that some time in the next 90 days I get my money back!!!
My Sincere Apologies go out to ogonzalez13 for all this mess! You've been Great and very understanding.
I'm tired of thinking about all this so I'll end my Rant now...
Thanks for reading.
John